Michael Taylor
Ashville,Ohio
Summary
Reliable and upbeat Dealer Sales Rep successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
37
37
years of professional experience
Work History
Dealer Sales Representative
The Bostwick-Braun Company
04.1996 - Current
- Grew territory from $550,000 to over $3,400,000
- Boosted sales revenue by establishing strong relationships with clients and identifying their specific needs.
- Utilized CRM systems to track client interactions, manage leads effectively and ensure a seamless sales process from initial inquiry through final purchase.
- Listened to customer needs and desires to identify and recommend optimal products.
- Sales person of the year 2015 & 2019
- Innovator award 2008, 2013, 2014
- Opened 9 'Ground Up' hardware stores
- Remodeled 13 Hardware stores
- Senior Sales rep
- Sales Advisory Group member
- Trusted advisor to my customers.
Warehouse Supervisor
The Anderson's General Store
03.1987 - 04.1996
- Monitored daily shipping, handling and receiving to promote smooth operations within warehouse
- Complied with standards and protocol requirements regarding warehouse operations, shipping and receiving and material handling
- Established and maintained good relations with customers, vendors and transport companies
- Supervised scheduling for freight and package shipments and managed return and transfer procedures
- Trained staff on material handling processes to reduce shipping times
- Developed weekly schedules for warehouse employees
- Updated customers and interdepartmental employees on critical shipments upon request.
Education
BBA - Transportation & Logistics
The Ohio State University
Columbus, OH06.1983
Skills
- Store Policies and Procedures
- Building Customer Relationships and Loyalty
- Exceeding Customer Expectation
- Sales and Promotions
- Product Knowledge
- Customer Service
- Merchandising and Display
- Attention to Detail
- Excellent Written and Verbal Communication
- Dispute Mediation
- Goal-Oriented
- Technical aptitude
- Persuasiveness
- Friendly and Helpful
- Honest and Dependable
- Goal-Driven
- Relationship Building
Being an Awesome Papi to my Grandkids
I missed out by not having Grandparents, so i want my Grandkids to have experiences that i did not have the opportunity to have.
Timeline
Dealer Sales Representative
The Bostwick-Braun Company
04.1996 - Current
Warehouse Supervisor
The Anderson's General Store
03.1987 - 04.1996
BBA - Transportation & Logistics
The Ohio State University
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