Mike Tran
Sacramento,CA
Summary
Team Member that works productively and completes tasks quickly. Great skills in communication, time management, and problem-solving which are important in fast pace companies. Works well in team settings, can adapt to environments, and responsible to take on leadership duties.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Team Leader
McDonald's
Los Angeles, CA
11.2023 - 03.2024
- Built strong relationships with customers through positive attitude and attentive response
- Streamlined inventory management to eliminate need for stock replenishment
- Communicated with customer support for clarity on questions that were not answered in online FAQs
Crew Member
Panda Express
Rancho Cordova, CA
03.2023 - 10.2023
- Worked well with teammates and accepted coaching from management team
- Cleaned and maintained all areas of restaurant to promote clean image
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness
- Accurately tracked customer orders, identified, and resolved any issues during order fulfillment
Crew Member
Chipotle
Sacramento, CA
08.2022 - 03.2023
- Took orders, prepared meals, and collected payments
- Provided excellent customer service by greeting customers and meeting quality expectations
- Displayed well-adapted communication style that will suit different audiences, fostering positive and collaborative interactions
Education
Bachelor of Science - Computer Science
California State University, Sacramento
Sacramento, CA06.2026
High School Diploma -
Rosemont High School
Sacramento, CA06.2022
Skills
- Teamwork and Collaboration
- Customer Service
- Attention to Detail
- Time Management
- Cash Handling
- Strong Work Ethic
- Problem-Solving
- Documentation And Reporting
Affiliations
- Editing
- Volleyball
- Music
Languages
English
Native/ Bilingual
Vietnamese
Limited
Spanish
Elementary
Certification
- Food ServSafe Certificate
Timeline
Team Leader
McDonald's
11.2023 - 03.2024
Crew Member
Panda Express
03.2023 - 10.2023
Crew Member
Chipotle
08.2022 - 03.2023
Bachelor of Science - Computer Science
California State University, Sacramento
High School Diploma -
Rosemont High School