Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Mike Walters

De Pere,WI

Summary

Hard working employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

15
15
years of professional experience

Work History

Sales and Leasing Consultant

Gandrud Motor Company
02.2012 - Current
  • Maintained strong and well-managed online presence to successfully market community.
  • Managed lead tracking by making contact and following up on leads generated through marketing efforts.
  • Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.
  • Used 2 different CRM software to record customer interactions and track general sales activities for review and follow-up.
  • Pursued existing and potential customers by phone, email and text message to generate leads and close sales.
  • Demonstrated products and specific features at customer locations and special events.
  • Maintained high referrals and consistent repeat business due to high customer service standards
  • Maintain presentation of vehicles, prep for viewing, check quality of vehicles on arrival and before delivery.
  • Continually learn products, product changes, and sales process updates.
  • Train new internet/phone call sales people in process and procedures

Factory Laborer

Belgioioso Cheese
05.2008 - 02.2012
  • Used equipment properly to avoid workplace hazards or injuries.
  • Carefully packaged finished products and prepared for shipment.
  • Learned process in 5 different areas of production including start up and shut down of factory.
  • Performed product quality checks at 4 stages of production hourly to insure product standards
  • Supported current production needs by moving items between equipment, conveyors, and staging areas.
  • Packaging line lead and back up supervisor for sanitation.
  • Coached fellow workers to operate machines properly and comply with safety procedures.
  • Met production targets and tight deadlines by collaborating closely with team members.
  • Trained new production staff on safety, proper food handling processes and machine operation.

Education

No Degree - General Studies

University of Wisconsin Green Bay
Green Bay, WI

High School Diploma -

Bay Port High School
Green Bay, WI
06.2004

Skills

  • Customer Service and Assistance
  • Internet Communication
  • Business Development
  • Delivery Schedules
  • Client Needs Assessment
  • Mobile Device Operation
  • Consultative Sales Approach
  • Referral Generation
  • Coordinate Documents
  • Monthly Fee and Payment Collection

Accomplishments

Recognized as employee of the month over 30 times since 2016.

Top 100 sales consultant in 2022 for the midwest district.

Continually maintained high customer satisfaction ratings.


Timeline

Sales and Leasing Consultant

Gandrud Motor Company
02.2012 - Current

Factory Laborer

Belgioioso Cheese
05.2008 - 02.2012

No Degree - General Studies

University of Wisconsin Green Bay

High School Diploma -

Bay Port High School

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Mike Walters