Mike White
Portland
Summary
Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Successful at providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
5
5
years of professional experience
Work History
Server and Bartender
Woody's tacos & Tequileria
01.2023 - Current
- My responsibilities included closing and opening the restaurant
- Handling the money drop for opening and closing
- Providing great customer service for every table
- Creating drink items for the bar and prepping different cocktails and margaritas
- Problem solving, Verbal communication, thoroughness and professionalism
Personal Shopper
Instacart Shoppers
03.2020 - 01.2023
- When I was furloughed from my previous job due to the pandemic, I became a personal shopper to pass the time and make additional income
- Shopping customer orders and dropping off in a timely manner
- Attention to detail and great customer service
Server
LA Moule
03.2019 - 07.2022
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
Bachelor's of Communications - Communications
Portland State University
Portland, OR06.2010
Skills
- Customer service
- Restaurant experience
- Time management
- Food service
- Communication skills
- Leadership
- Guest services
- Food handlers card & Liquor license
Timeline
Server and Bartender
Woody's tacos & Tequileria
01.2023 - Current
Personal Shopper
Instacart Shoppers
03.2020 - 01.2023
Server
LA Moule
03.2019 - 07.2022
Bachelor's of Communications - Communications
Portland State University
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