Mike Zamundu

• Supervised daily operations to ensure efficient workflow and team productivity.
• Coordinated employee schedules to optimize resource allocation and coverage.
• Trained new staff on procedures and company policies for seamless integration.

• Analyzed financial data to inform strategic decision-making.
• Assisted in preparing detailed financial reports, enhancing management's review process.
• Conducted variance analysis to identify trends and discrepancies.
• Identified areas where costs could be reduced or efficiencies improved.
• Prepared presentations for executive management, clearly outlining budget plans and forecasts.

• Maintained accurate records of customer services provided in the salon's computer system.
• Developed reports on key performance indicators to analyze and improve customer service activities.

Provided responsive support to customers through inbound calls during COVID-19 pandemic, addressing concerns and maintaining service continuity.

• Operated forklifts to transport materials within warehouse, ensuring timely delivery and streamlined operations.
• Loaded and unloaded shipments accurately to maintain inventory flow.
• Collaborated with team members to enhance warehouse organization, improving space utilization and accessibility and conducted regular inspection for safety measured .