Mike Zhmakin
Staten Island,NY
Summary
Dynamic Sales Representative with a proven track record at Verizon Wireless, excelling in customer relations and sales expertise. Leveraged strong interpersonal communication skills to exceed sales goals and expand the customer base. Recognized for complex problem-solving abilities and a commitment to delivering tailored solutions that drive revenue growth. Passionate about developing my professional career and working on skills in the Economic field.
Overview
5
5
years of professional experience
Work History
Sales Representative
Verizon Wireless
New York, NY
03.2024 - Current
- Assisted customers in identifying product needs and providing tailored solutions.
- Met and exceeded monthly sale goals.
- Developed product knowledge to effectively address customer inquiries and concerns.
- Maintained organized displays to enhance product visibility and attract customer interest.
- Collaborated with team members to ensure timely stock replenishment on sales floor.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Porter
Rab’s Country Lanes
Staten Island, NY
02.2021 - 01.2024
- Assisted in maintaining cleanliness and organization of facility areas.
- Loaded and unloaded materials efficiently to optimize workflow.
- Provided exceptional customer service by addressing guest inquiries promptly.
- Collaborated with team members to ensure timely delivery of supplies.
- Monitored inventory levels and reported discrepancies to management.
- Operated equipment safely while adhering to safety protocols.
- Supported event setups by arranging furniture and equipment as needed.
- Trained new porters on best practices for efficiency and safety standards.
Education
Bachelor of Science - Economics
College of Staten Island
Staten Island, NYAssociate of Science - Business Administration
Kingsborough Community College
Brooklyn, NY12.2025
Skills
- Customer service
- Customer relations
- Interpersonal communication skills
- Sales expertise
- Product and service knowledge
- Complex Problem-solving
- Performance tracking
- Systems and software expertise
Languages
English
Native or Bilingual
Russian
Native or Bilingual
Timeline
Sales Representative
Verizon Wireless
03.2024 - Current
Porter
Rab’s Country Lanes
02.2021 - 01.2024
Bachelor of Science - Economics
College of Staten Island
Associate of Science - Business Administration
Kingsborough Community College