Mike Hammoudeh
Retail Sales & Business Manager
Las Vegas
Summary
Seasoned sales professional and business manager with 30+ years of experience across retail, real estate and development. Proven track record managing multi-site retail and franchise operations, overseeing property acquisitions and development projects, and leading large teams in highly regulated industries. Experienced in front-line customer service and in-person retail sales in high-traffic retail, gas station, and hospitality environments. Skilled in operations management, vendor negotiation, compliance, budgeting, and staff leadership.
Overview
36
36
years of professional experience
Work History
Sales Associate & Customer Service Representative
Ethel M Chocolates (Forum Shops at Caesars Palace)
09.2024 - Current
- Solved customer needs by recommending relevant chocolate and gift products based on their preferences and occasions.
- Built relationships with customers and tourists to encourage repeat visits and positive word-of-mouth.
- Helped the store meet monthly sales targets by using effective sales techniques and maintaining strong product knowledge.
- Processed cash and card transactions, handled returns, and kept displays stocked, clean, and visually appealing.
Project Manager
Euro Development LLC
01.2018 - 12.2020
- Managed zoning and engineering workflows for new developments; coordinated with architects, engineers, and city officials.
- Negotiated leases; created project plans and schedules; monitored budgets and risks from pre-con to closeout.
- Drove permit approvals and ensured compliance with local and state requirements.
Managing Owner
LNY Investment LLC
01.2016 - 12.2020
- Founded and operated a real estate investment company focused on purchasing and developing commercial properties.
- Secured a national-brand tenant lease (7-Eleven) for a Maryland & Cactus site and executed property sale (2018).
- Acquired an additional commercial property at 4324 E Lake Mead Blvd (Las Vegas) and managed due diligence, vendors, and improvements.
- Oversaw financial planning, compliance documentation, and third-party vendor contracts.
- Real Estate Investment & Development
Owner & General Manager
Orchid Stop
01.2009 - 12.2017
- Directed a complete teardown and rebuild, reopening under the 76 brand; oversaw permitting, construction, and vendor coordination.
- Managed day-to-day store operations, staffing, scheduling, cash controls, and customer experience.
- Negotiated supplier contracts and implemented inventory controls to maintain availability and margins.
- Handled financial reporting, payroll, taxes, and compliance audits.
- 76 Gas Station & Convenience Store
General Manager & Operator
Almaza
01.2009 - 12.2015
- Managed full operations of a high-volume venue with restaurant, full bar, hookah lounge, and nightclub.
- Directed large FOH/BOH teams: bartenders, servers, kitchen staff, security, and event coordinators.
- Coordinated nightclub events, live entertainment, and promotions; managed vendors and cost controls.
- Maintained compliance with liquor licensing, health/safety, and city permitting; oversaw payroll and budget.
- Hookah Lounge, Restaurant & Nightclub
Owner & General Manager
Golden 7
01.2005 - 12.2009
- Led remodel and rebranding of an existing site from Shell to ARCO AM/PM; coordinated contractors and merchandising.
- Supervised hiring and training; optimized purchasing and vendor relationships to improve service levels.
- Maintained compliance with licensing, health/safety, and environmental regulations.
- ARCO AM/PM Gas Station & Convenience Store
Owner & General Manager
Golden 7
01.2002 - 12.2007
- Owned and operated a Shell gas station; managed inventory, fuel delivery coordination, and customer service standards.
- Implemented safety procedures and ensured compliance with inspections and audits.
- Built repeat trade through community relationships and reliable service.
- Shell Gas Station & Convenience Store
Owner & General Manager
Mike’s Sunglasses
01.1999 - 12.2002
- Operated two mall retail locations, overseeing product sourcing, vendor negotiations, merchandising strategy, and daily store operations.
- Trained and supervised staff; managed scheduling, cash handling, and store budgeting.
- Provided customer service and sales support for clothing and sunglasses in high-traffic malls.
- Assisted customers with fittings, sizing, and styling recommendations for suits, apparel, and accessories.
- Helped customers choose sunglasses and accessories based on needs and preferences, using product knowledge to drive add-on sales.
- Processed transactions using POS systems, handled cash and returns, and maintained organized, visually appealing merchandising and store displays.
Owner & General Manager
Mike’s Market
01.1990 - 12.1999
- Managed full-service liquor and grocery operations, including staffing, scheduling, and supplier contracts.
- Oversaw purchasing, inventory, and cost controls; maintained licensing and health/safety compliance.
- Built long-term customer relationships and consistent community presence.
- Grocery & Liquor Store
Skills
- Operations Management
- Retail & Franchise Management
- Product Sales
- Customer Service, Retail Sales & Community Relations
- Cash Handling & POS Systems
- Staff Hiring, Training & Leadership
- Inventory Management
- Vendor Management
- Project Management
- Budgeting & Financial Oversight
- Adaptability
- Time Management
Timeline
Sales Associate & Customer Service Representative
Ethel M Chocolates (Forum Shops at Caesars Palace)
09.2024 - Current
Project Manager
Euro Development LLC
01.2018 - 12.2020
Managing Owner
LNY Investment LLC
01.2016 - 12.2020
Owner & General Manager
Orchid Stop
01.2009 - 12.2017
General Manager & Operator
Almaza
01.2009 - 12.2015
Owner & General Manager
Golden 7
01.2005 - 12.2009
Owner & General Manager
Golden 7
01.2002 - 12.2007
Owner & General Manager
Mike’s Sunglasses
01.1999 - 12.2002
Owner & General Manager
Mike’s Market
01.1990 - 12.1999