Michael Hanifen
Advanced Auto Parts
Largo,FL
26
years of professional experience
Automotive retail and service manager with experience coordinating staff schedules and customer appointments. Skilled in inventory reconciliation, loss prevention, and cash handling. Track record of accurate reporting and efficient operations.
Work History
store manger
8 Months- Supported daily operations for an advanced auto parts retail location.
- Coordinated inventory control, stockroom organization, and parts restocking to maintain optimal stock levels.
- Helped coordinate team schedules, coverage, and shift assignments.
- Managed cash office operations, ensuring accurate daily cash handling and reconciliation.
- Followed safety compliance and loss prevention practices.
- Completed opening and closing procedures and cash handling tasks.
- Revised and displayed store signage to enhance product visibility.
- Monitored inventory levels and ordered stock to maintain product availability.
- Prepared weekly schedules to support proper floor coverage within fiscal guidelines.
Service Manager
2 Years 5 Months- Supported tire kingdom service bay operations and managed daily customer appointments.
- Reviewed repair orders and checked tire and auto service needs.
- Advised customers on maintenance recommendations, tires, and scheduled repairs.
- Coordinated technician workflow across service lanes and shop priorities.
- Scheduled service work and kept front counter operations running efficiently.
service manger
1 Year 11 Months- Supported technicians during tire, brake, and alignment services.
- Reviewed inspections, estimates, and service recommendations with customers.
- Helped coordinate repair orders, work schedules, and shop priorities.
- Trained staff on tire safety, service standards, and shop procedures.
- Maintained safety practices and clean service bays.
- Built strong relationships with customers, vendors, and suppliers.
Store Manager
8 Months- Supported technicians and sales associates across tire and automotive service areas.
- Set repair, inspection, and installation appointments for walk-in and scheduled customers.
- Checked service orders, warranties, and vehicle recommendations for accuracy.
- Resolved customer issues and communicated vehicle service needs clearly.
- Worked with district leadership to align sales, service, and maintenance activities.
Store Manager
20 Years- Supported daily operations for Tires Plus service center, including staffing and customer traffic control.
- Coordinated repair, inspection, and installation schedules for walk-in and scheduled customers.
- Trained team members on Tires Plus processes, safety practices, and customer service standards.
- Handled customer concerns and communicated service needs clearly.
Education
High School Diploma
Skills
Inventory management and reconciliation
Schedule planning and loss prevention
Visual merchandising strategies
Customer relationship management
Team supervision and leadership
Effective communication
Problem solving
Vehicle service coordination
Parts ordering
Effective communication
Problem solving
Vehicle service coordination
Parts ordering
Timeline
store manger
Advanced Auto Parts
10.2025 - 06.2026Read More
Service Manager
Tirekingdom
04.2023 - 09.2025Read More
service manger
tire choice
05.2021 - 04.2023Read More
Store Manager
Mavis Tire
08.2020 - 04.2021Read More
Store Manager
Tires Plus
06.2000 - 06.2020Read More
Largo High
High School Diploma
Read More