Mikel Carr

• Demonstrated proficiency in SAP PM practices for maintenance management.
• Operated and maintained laboratory equipment, ensuring quality control processes met established standards.
• Supported senior technicians in conducting routine maintenance on machinery.
• Ensured compliance with safety regulations and standard operating procedures.
• Managed compliance with OSHA standards while maintaining evacuation maps, fire extinguishers (NFPA), emergency eye wash stations, and chemical spill kits sitewide.
• Directed vendor activities to ensure timely and efficient completion of onsite projects.
• Adhered strictly to GMP guidelines at all times.

• Delivered products safely and efficiently while providing excellent customer service, enhancing client satisfaction and company reputation.
• Adhered to traffic laws and company policies, maintaining safe driving practices in various conditions to protect cargo and ensure timely deliveries.
• Conducted pre-trip inspections, ensuring vehicle safety and compliance with standards to prevent issues during transport.

• Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
• Generated new sales leads to achieve and exceed monthly sales goals.
• Engaged customers to strengthen rapport and foster loyalty.
• Elevated customer satisfaction through exceptional service and prompt resolution of concerns.
• Developed customer relationships through effective communication and product knowledge.
• Resolved conflicts with dissatisfied customers professionally, enhancing customer retention.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Enhanced team productivity by fostering a positive work environment.

• Addressed customer inquiries and suggestions with professionalism, fostering positive customer relationships.
• Listened to customers attentively, resolved concerns promptly, and escalated critical issues to supervisor for further action.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Digitized documents and maintained organized database, ensuring easy access to essential organizational information.
• Organized, sorted, and checked input data against the original documents.

• Coordinated with lead electricians to complete tasks efficiently according to project schedule.
• Pulled wire through conduits and holes in walls and floors to facilitate electrical installations.
• Assisted in system installations by digging trenches and breaking up concrete to prepare sites.
• Organized materials and tools to maintain clean and neat work areas.
• Improved workplace organization by maintaining a clean and hazard-free environment for all team members during projects.

Lifted and moved items weighing 50+ pounds multiple times per shift.

• Broke down, re-packaged and shrink-wrapped pallets for efficient storage and transportation.
• Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
• Obtained licenses for operating various machinery, including forklifts and order pickers, ensuring compliance with safety regulations.
• Monitored team members to ensure work quality and promptly address concerns.
• Trained employees on time management and job duty completion to enhance team performance.
• Facilitated daily work discussions with crew and assigned tasks based on skills to improve workflow.
• Completed assigned tasks in a timely manner, contributing to overall efficiency of overnight operations