Mikela Glennen
Bloomington,MN
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
3
3
years of professional experience
Work History
Beauty Advisor
Ulta Beauty Inc.
12.2024 - Current
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
Sales Associate
Aeropostale
07.2024 - 12.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Cashier
Home Depot
03.2024 - 07.2024
Seasonal Member
Gap Inc.
11.2023 - 01.2024
- Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.
- Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
- Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
- Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.
Cashier
Home Depot
10.2022 - 10.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Seasonal Team Member
Michaels Arts and Crafts
08.2022 - 09.2023
- Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.
- Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
- Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
- Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.
Crew
AMC
10.2021 - 08.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
High School Diploma -
John F. Kennedy High School
Bloomington05-2024
Skills
- Customer service
- Organization and multitasking
- Cash handling
- Team collaboration
- Flexibility and adaptability
- Customer engagement
- Client relationship building
- Attention to detail
Languages
American Sign Language
Elementary
Timeline
Beauty Advisor
Ulta Beauty Inc.
12.2024 - Current
Sales Associate
Aeropostale
07.2024 - 12.2024
Cashier
Home Depot
03.2024 - 07.2024
Seasonal Member
Gap Inc.
11.2023 - 01.2024
Cashier
Home Depot
10.2022 - 10.2023
Seasonal Team Member
Michaels Arts and Crafts
08.2022 - 09.2023
Crew
AMC
10.2021 - 08.2022
High School Diploma -
John F. Kennedy High School
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