Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mikelah Triano

Naples,FL

Summary

Highly adaptable and trainable professional with a passion for providing care and comfort for others. I believe teamwork makes the dream work! Skilled in creating a safe and nurturing environment, implementing empathy and compassion, and fostering positive relationships. Proven track record of exceeding expectations.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Nanny

Private Family
Denver, CO
01.2022 - 02.2025
  • Carefully followed parents' rules and regulations specific to the family's children and household.
  • Cared for two children, fostering a nurturing environment and promoting age specific educational activities.
  • Developed creative play activities, enhancing children's social and cognitive skills.
  • Communicated effectively with parents, providing regular updates on children’s progress and needs.

LNA

Edgewood Center
Portsmouth, NH
01.2019 - 01.2022
  • Provided compassionate care for long term stay patients, enhancing their comfort and well being during Covid-19.
  • Assisted in daily living activities for 15+ residents, improving patient and family satisfaction, including feeding, bathing, dressing, exercise and activities.
  • Collaborated with the patient care team to implement care plans, ensuring optimal patient outcomes and comfort.
  • Routinely monitored and recorded patient vitals while reporting any changes to charge nurse.

Salon Director

Sun Tan City
Dover, NH
01.2016 - 01.2019
  • Managed daily salon operation, ensuring seamless client experiences and high satisfaction.
  • Increased customer retention through personalized service and effective team leadership.
  • Trained and developed staff, enhancing skills and boosting overall team performance.
  • Resolved client issues promptly and professionally, maintaining a positive reputation and client trust.

Assistant Manager

Charlotte Russe
Portsmouth, NH
01.2014 - 01.2016
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Oversaw visual merchandising, ensuring the sales floor was attractively arranged to maximize customer interest and sales.

Education

High School Diploma -

Portsmouth High School
Portsmouth, NH
01.2014

Skills

  • Customer service
  • Point-of-sale systems
  • Conflict resolution
  • Staff scheduling
  • Sales management
  • Communication skills
  • Problem solving
  • Time management
  • Patient care
  • Care plan implementation
  • Organizational skills
  • Child development
  • Activity planning
  • Behavior management
  • First aid certification
  • CPR certification

Certification

  • First Aid & CPR certified

Timeline

Nanny

Private Family
01.2022 - 02.2025

LNA

Edgewood Center
01.2019 - 01.2022

Salon Director

Sun Tan City
01.2016 - 01.2019

Assistant Manager

Charlotte Russe
01.2014 - 01.2016

High School Diploma -

Portsmouth High School

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