Mikele Nevarez
Chaparral,NM
Summary
Dynamic professional with a proven track record at El Paso Gymnastics, enhancing workflow and customer satisfaction. Excelled in staff management and strategic planning, demonstrating strong organization and a positive attitude. Skilled in fostering team unity and solving complex problems, ensuring seamless operations and productivity improvements.
Overview
5
5
years of professional experience
Work History
Office Representative
El Paso Gymnastics
03.2024 - Current
- Streamlined office processes for improved workflow and increased productivity.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries.
- Coordinated travel arrangements for executives, ensuring seamless itineraries that accommodated their specific needs and preferences.
- Handled confidential information with discretion, maintaining the privacy of clients and colleagues alike.
- Contributed to a positive work environment through active participation in team-building activities and events.
- Maintained organized filing systems for easy access and retrieval of information.
Planet Fitness
General Manager
01.2022 - 03.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
Front Desk Receptionist
Tru By Hilton
05.2021 - 08.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Collected room deposits, fees, and payments.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Sales Associate
Mesilla Valley Music
09.2019 - 03.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Bachelor Of Arts - Criminal Justice
New Mexico State University
Las Cruces, NM12-2024
Associate Of Arts And Sciences - Criminal Justice
New Mexico State University
Las Cruces, NM05.2022
High School Diploma -
Chaparral High School
Chaparral, NM05.2020
Skills
- Strong Organization
- Document Management
- Meeting Scheduling
- Research abilities
- Proofreading
- Report Preparation
- Expense Reporting
- Positive Attitude
- Customer Service
- Time Management
- Valid Driver's License
- Verbal Communication
- File Organization
- Relationship Building
- Strong Problem Solver
- Professional and mature
- Excel spreadsheets
- Staff Management
- Complex Problem-Solving
- Documentation And Reporting
- Strategic Planning
- Social media knowledge
- Report Writing
- Team Bonding
- Project Planning
Languages
Spanish
Native or Bilingual
Timeline
Office Representative
El Paso Gymnastics
03.2024 - Current
Planet Fitness
General Manager
01.2022 - 03.2024
Front Desk Receptionist
Tru By Hilton
05.2021 - 08.2021
Sales Associate
Mesilla Valley Music
09.2019 - 03.2021
Bachelor Of Arts - Criminal Justice
New Mexico State University
Associate Of Arts And Sciences - Criminal Justice
New Mexico State University
High School Diploma -
Chaparral High School
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