Summary
Overview
Work History
Education
Skills
Timeline
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Mikenson Jean

863 Nw 139st ,FL

Summary

Proven security and customer service expert with a track record of enhancing safety and customer satisfaction at Allied Universal Security. Skilled in security procedures and customer engagement, demonstrating strong work ethic and team leadership. Increased operational efficiency and safety compliance, leveraging security and gun licenses.

Overview

8
8
years of professional experience

Work History

Security Officer

Allied Universal Security
07.2022 - Current

As a security officer for allied universal I secure a fedex airport that transport products by plans and also trucks . So I have to make sure everyone who has access and authorization to work on the airfield is only allowed on the premises. I got to also make sure everybody is working safely and honestly so that no one’s steal hurt one another Etc…..

Front Service Clerk

Publix
09.2016 - 09.2021
  • I was a bagger that bagged wonderful customer items with great costumer service polite conversation ensuring that they have a wonderful experience
  • I Enhanced customer satisfaction by providing efficient and friendly front-end services.
  • Exceeded customer expectations with attentive service while managing multiple tasks simultaneously during busy periods.
  • Assisted customers with locating desired products within the store, enhancing their overall shopping experience.
  • Supported team members during peak hours, ensuring smooth and timely customer service operations.

Front Service Clerk

Target
08.2020 - 08.2021
  • Collaborated effectively with team members across various departments to streamline daily operations and improve overall performance metrics.
  • Contributed to the achievement of sales goals by promoting store''s loyalty program to customers.
  • Assisted customers with locating desired products within the store, enhancing their overall shopping experience.

Education

Miami Northwestern Senior High School
Miami, FL
2019

Skills

  • Work ethic
  • Security procedures knowledge
  • Knowledge of supervisory concepts
  • Customer Service
  • Team Player
  • Honest and Dependable
  • Reliable and Responsible
  • Active Listening
  • Adaptable and Flexible
  • Team Leadership
  • Weapons training
  • Security Guard License
  • Gun License

Timeline

Security Officer

Allied Universal Security
07.2022 - Current

Front Service Clerk

Target
08.2020 - 08.2021

Front Service Clerk

Publix
09.2016 - 09.2021

Miami Northwestern Senior High School
Mikenson Jean