Mikhaela (Kai) Smith
Sales Representative
Wilmore ,KY
Summary
Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in retail environment.
Overview
7
7
years of professional experience
9
9
years of post-secondary education
Work History
Sales Representative
Spark Dynamics
Lexington , KY
07.2022 - 09.2022
- Delivered engaging sales presentations to convey product benefits to 20-30 customers a day.
- Provided contact information and support for customer problems and emergencies.
ClickList Clerk
Kroger
Nicholasville, KY
03.2021 - 07.2022
- Answered customer's issues in-person and over phone such as refunds, missing products, and general questions.
- Followed procedures to procure items from store and safely transport fresh products to customers.
- Solved workplace problems regularly without supervision or assistance from department manager.
Summer Camp Director
Camp Gideon
Mechanicstown, OH
10.2018 - 07.2019
- Recruited, trained and managed team of 15-20 counselors and staff.
- Managed camp operations for camp facility serving 20-60 campers each day.
- Wrote curriculum and planned activities for 10-12 five-day and weekend camps spanning 2 months.
IT Help Desk Student Employee
Asbury University
Wilmore, KY
01.2018 - 05.2019
- Answered 10-20 phone calls per day for minor technical issues and provided stellar customer service.
- Communicated with appropriate tech departments and wrote and accelerated tickets based upon customer's needs.
Day Care Assistant
Wilmore Daycare Center
Wilmore , KY
09.2017 - 12.2017
- Kept children between ages of 2-6 safe and secure with vigilant oversight.
Summer Camp Counselor
Camp Gideon
Mechanicstown, OH
05.2017 - 08.2018
- Responsible for cabin of 4-10 children or teens ranging in ages 6-18 for up to 5 days a week.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
Student Cleaner
Messiah College
Mechanicsburg, PA
09.2015 - 05.2017
- Performed daily facility checklists for maintaining a high standard of cleanliness in campus facilities' bathrooms.
Education
M. Div. -
Asbury Theological Seminary
Wilmore, KY 08.2019 - Current
Bachelor Of Arts - Psychology
Asbury University
Wilmore, KY 09.2017 - 05.2019
Some College (No Degree) - Psychology
Messiah College
Bowmansdale, PA 08.2015 - 05.2017
High School Diploma -
Harper Creek High School
Battle Creek, MI 09.2012 - 05.2015
Skills
Customer Relations
Analytical and Critical Thinking
Active Listening
Planning and Coordination
Computers
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Change is the essential process of all existence
Spock
Timeline
Sales Representative
Spark Dynamics
07.2022 - 09.2022
ClickList Clerk
Kroger
03.2021 - 07.2022
M. Div. -
Asbury Theological Seminary
08.2019 - Current
Summer Camp Director
Camp Gideon
10.2018 - 07.2019
IT Help Desk Student Employee
Asbury University
01.2018 - 05.2019
Bachelor Of Arts - Psychology
Asbury University
09.2017 - 05.2019
Day Care Assistant
Wilmore Daycare Center
09.2017 - 12.2017
Summer Camp Counselor
Camp Gideon
05.2017 - 08.2018
Student Cleaner
Messiah College
09.2015 - 05.2017
Some College (No Degree) - Psychology
Messiah College
08.2015 - 05.2017
High School Diploma -
Harper Creek High School
09.2012 - 05.2015