Mikhail Stout
Memphis,TN
Summary
Highly accomplished, results-driven, self motivated professional with a strong background in sales and management, offering 3 years of experience in leadership roles combined with 6 years of successful sales experience. Demonstrated expertise in coaching and developing high-performing teams to achieve and surpass sales targets. A proven track record of delivering exceptional results through strategic planning, effective communication, and fostering a culture of excellence. Possessing a keen business acumen and a deep understanding of market dynamics.
Overview
7
7
years of professional experience
Work History
Sales Manager
AT&T Mobility
07.2016 - Current
- Led 99% of sales team to obtain 100% attainment or higher month over month by identifying team roadblocks and proposing solutions for better team efficiency
- Boosted key sales metrics by 40% YoY through reviewing performance reports and sharing data driven insights with sales consultants, leading to improved performance and heightened customer satisfaction.
- Navigate sales teams in a complex and high-speed selling setting understanding the sales and customer flow.
Assisted Sales Manager
AT&T Mobility
08.2019 - 05.2023
- Boosted store location's revenue by 30% through effective partnerships with local businesses by organizing and coordinating vendor events both in and outside the store
- Increased sales revenue conversion rate by 15% through training sales consultants on the sales process, products, and service knowledge
- Assisted in the onboarding and prioritization of over 2000 first responders such a Memphis Fire and Memphis Police Department on the AT&T first responder network.
Sales Consultant
AT&T Mobility
07.2016 - 08.2018
- Assisted in the advancement of over 10 sales consultants to leadership positions by implementing an effective training program
- Achieved a 95% customer satisfaction rating by analyzing customer risks through verbal conversations and feedback and designing personalized solutions to meet their unique needs
- Yielded a 20% improvement in conversion rate by guiding customers through the sales process, determining their eligibility, and reviewing their billing information for upsell opportunities.
- Establish key relationships with first responder business customers within an account to identify and address customers’ explicit needs within the AT&T Firstnet account.
- Leverage Needs-Based Consulting to uncover customer needs to connect them to the appropriate AT&T product, services, and resource to achieve the best outcome possible.
Education
Bachelor Of Science Biology -
University of Memphis
01.2017
Skills
- Sales Reporting
- Strategic Thinking
- Cross-functional communication
- Business Acumen
- Account management
- Problem solving
- Rapport building
- Sales Tracking
- Performance Management
Timeline
Assisted Sales Manager
AT&T Mobility
08.2019 - 05.2023
Sales Manager
AT&T Mobility
07.2016 - Current
Sales Consultant
AT&T Mobility
07.2016 - 08.2018
Bachelor Of Science Biology -
University of Memphis