MIKHAIL WALTON
Riverdale,IL
Summary
Proven track record in enhancing warehouse efficiency and customer satisfaction at BIG BACON'S LLC, showcasing expertise in warehouse operations and exceptional customer service. Skilled in streamlining stock management and resolving customer issues with empathy, leading to increased loyalty. Demonstrated ability to improve inventory accuracy and operational efficiency through innovative solutions and effective team training.
Overview
2
2
years of professional experience
Work History
Stock Manager/Customer Service Representative
BIG BACON'S LLC
07.2023 - 07.2024
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
- Streamlined the stock ordering process with accurate forecasting and timely communication with suppliers.
- Improved inventory accuracy by conducting regular audits and implementing efficient stock management systems.
- Enhanced overall efficiency by training employees in proper handling techniques and warehouse best practices.
- Increased operational efficiency by identifying areas for improvement within warehouse layout and storage solutions.
Customer Service Representative/Cook Shift Leader
Ooo Wee Chicken &Ribs
06.2022 - 07.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared meals efficiently under time constraints for timely service during peak hours.
Education
High School Diploma -
THORNTON FRACTIONAL SOUTH HIGH SCHOOL
18500 BURNHAM AVE, LANSING,IL 6043806.2024
Skills
- Warehouse Operations
- Purchasing strategies
- Stock replenishment
- Customer Service
- Problem-Solving
- Time Management
- Problem-solving abilities
- Warehouse Safety
- Multitasking
- Reliability
- Excellent Communication
- Critical Thinking
Timeline
Stock Manager/Customer Service Representative
BIG BACON'S LLC
07.2023 - 07.2024
Customer Service Representative/Cook Shift Leader
Ooo Wee Chicken &Ribs
06.2022 - 07.2023
High School Diploma -
THORNTON FRACTIONAL SOUTH HIGH SCHOOL
Similar Profiles
Kristina E. ReyesKristina E. Reyes
Contract & Risk Coordinator at Big City Access Holdings, LLC/BrandSafway Solutions, LLC dba Big City AccessContract & Risk Coordinator at Big City Access Holdings, LLC/BrandSafway Solutions, LLC dba Big City Access
Mia WebbMia Webb
Wellbeing/Education Development Coach at CoachBright, Bacon's CollegeWellbeing/Education Development Coach at CoachBright, Bacon's College
Emily VernoskiEmily Vernoski
Customer Service at Bacon's Bistro & CafeCustomer Service at Bacon's Bistro & Cafe
Shawn WhitfieldShawn Whitfield
Core Team Leader at Discover Financial Services, DFSCore Team Leader at Discover Financial Services, DFS
Grady CoatsGrady Coats
Security Officer at Allied Universal SecuritySecurity Officer at Allied Universal Security