Mikhaila Aquino
Ojai Valley Inn & Spa
Ventura,CA
2
Languages
5
years of professional experience
Proactive, goal-oriented professional with superb time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Work History
Pool Server
3 Months- Delivered exceptional customer service to enhance luxury guest experiences at poolside.
- Maintained cleanliness and organization of pool area, promoting a welcoming atmosphere.
- Handled guest complaints professionally, resolving issues promptly to maintain high customer satisfaction levels.
- Resolved guest inquiries and complaints swiftly, enhancing overall satisfaction and loyalty.
- Implemented best practices for health and safety compliance in line with industry regulations.
Libbey's Barista
1 Year- Provided exceptional, luxury customer service, ensuring a welcoming atmosphere for all guests.
- Implemented best practices for cleanliness and organization within the workspace.
- Managed inventory levels, restocking supplies to meet daily operational demands.
- Assisted in training new baristas on beverage preparation and customer interaction standards.
Pool Attendant
1 Year 11 Months- Assisted guests with poolside requests and provided exceptional customer service.
- Enforced pool rules and regulations to promote a safe environment for patrons.
- Monitored pool area for safety and cleanliness standards.
- Trained new staff on operational procedures and safety protocols effectively.
Babysitter
- Supervised children's activities, ensuring a safe and engaging environment.
- Developed age-appropriate learning activities to promote cognitive growth.
- Assisted with meal preparation and served nutritious snacks to children.
- Communicated effectively with parents regarding daily activities and children's needs.
Information Technology Summer Intern
2 Years 1 Month- Sorted and organized files, spreadsheets, and reports.
- Assisted in development of new product feature, contributing to user-friendly experience.
- Aided in enhancing website user experience with thorough usability testing.
- Collected, arranged, and input information into database system.
Hospital Volunteer
1 Month- Assisted healthcare staff with patient support and comfort during hospital visits.
- Delivered timely and accurate information to patients and families regarding hospital services.
- Complied with HIPAA standards to confidentially maintain patient medical information.
- Participated in training sessions to enhance knowledge of hospital protocols and safety procedures.
- Transported patients and helped with discharge procedures.
Education
High School Diploma
- Honor Roll 2021-2022
- Honoree of Claire Boothe Luce Scholar 2022-2023
- Awarded Christian Service Award 2021-2024
- Awarded Wildcat Award of Varsity Volleyball
- Relevant Coursework: International Baccalaureate Higher Level Biology, International Baccalaurete Higher Level Psychology, International Baccalaureate Standard Level Mathemetics, Honors Chemistry
- Elected Captain of Varsity Volleyball 2023-2024
- Elected to President in 2021 & 2024
- Elected to Spirit Comissioner in 2023
- Claire Boothe Luce Club Ambassador & Co-President
- 4.5 GPA
Associate of Science - Biological Sciences
- Biology Club Member
- Relevant Coursework: Plant Biology, Animal Biology, Introduction to Chemistry, General Chemistry I & II, Statistics, Calculus with Analytic Geometry I, Differential & Integral Calculus
- In Progress: Medical Terminology, Organic Chemistry I, Psychology
- Credits: 55
Skills
Food and beverage service
Customer service
Cleaning and sanitizing
Workplace organization
Efficient workflow
Attention to detail
Hand Coordination
Clear communication
Time management
Reliability and punctuality
Positive demeanor
Languages
English
Native or Bilingual
Tagalog
Limited Working
Interests
Cooking & Baking
Crocheting
Music
Pilates
Hiking
Animal Care
Reading
Timeline
Pool Server
Ojai Valley Inn & Spa
05.2026 - CurrentRead More
Libbey's Barista
Ojai Valley Inn & Spa
08.2025 - CurrentRead More
Pool Attendant
Ojai Valley Inn & Spa
06.2024 - 05.2026Read More
Babysitter
Sloan Hoffman
10.2023 - 10.2023Read More
Hospital Volunteer
Cottage Health
06.2022 - 07.2022Read More
Information Technology Summer Intern
Villanova Preparatory School
06.2021 - 07.2023Read More
Santa Barbara City College
Associate of Science from Biological Sciences
Read More
Villanova Preparatory School
High School Diploma
Read More