Geraldine Torres
Glendale,AZ
Summary
Dedicated Fine Dining Server and Bartender with expertise in upscale hospitality and high-volume service. Focused on delivering exceptional guest experiences, fostering customer loyalty, and upholding professionalism in fast-paced environments. Proficient in wine service, cocktail crafting, and menu curation to enhance luxury dining experiences.
Overview
10
10
years of professional experience
Work History
Pool Server
Fairmont Scottsdale Princess
10.2024 - Current
- Managed multiple tables in fast-paced environments, achieving high levels of accuracy and guest satisfaction.
- Provided exceptional guest service in luxury resort, enhancing overall guest experience.
- Collaborated with team members to ensure seamless pool experiences during peak service periods.
- Interacted with guests to resolve concerns quickly, contributing to positive poolside experiences.
Fine Dining Server & Bartender
Pappadeaux Seafood Kitchen
08.2020 - 05.2026
- Boosted sales through targeted upselling of specialty cocktails, wine pairings, and featured items, enhancing guest experience.
- Leveraged extensive menu and beverage knowledge to provide personalized guest recommendations, enhancing satisfaction.
- Executed service with professionalism and attention to detail during high-volume shifts, ensuring consistent guest satisfaction.
- Prepared beverages efficiently while ensuring clean, organized, and fully stocked bar.
- Provided personalized fine dining service in fast-paced upscale restaurant environment.
Catering Server
24 Carrots Catering & Events
04.2016 - 02.2019
- Provided food and beverage service for weddings, corporate events, holiday parties, and large-scale private events
- Coordinated event setup, breakdown, and operational support for seamless event execution
- Demonstrated professionalism and composure in fast-paced event environments to enhance guest experience
- Established reputation for reliability and teamwork, contributing to high levels of guest satisfaction
Education
Associate Degree -
Riverside City College
Riverside, CASkills
- Poolside Service
- Fine Dining Service
- Guest Experience
- Wine & Beverage Knowledge
- Upselling & Sales
- High-Volume Hospitality
- POS Systems & Cash Handling
- Food Safety & Sanitation
- Attention to Detail
- Team Collaboration
Timeline
Pool Server
Fairmont Scottsdale Princess
10.2024 - Current
Fine Dining Server & Bartender
Pappadeaux Seafood Kitchen
08.2020 - 05.2026
Catering Server
24 Carrots Catering & Events
04.2016 - 02.2019
Associate Degree -
Riverside City College