John M Hemmer
Naples,FL
Summary
Seasoned Pool Server with background in upscale resorts and high-volume dining environments. Possess strong knowledge of food, beverages, and poolside service protocols, complemented by impeccable customer service skills. Able to multitask effectively while maintaining calm composure under pressure, enhancing overall guest experience. Previous roles have seen significant improvement in guest satisfaction and repeat business due to superior service delivery standards.
Overview
49
49
years of professional experience
Work History
Pool Server
Shulas Steakhouse
Naples, FL
05.2022 - Current
- Delivered exceptional service to guests at the poolside dining area.
- Maintained cleanliness and organization of poolside tables and dining areas.
- Assisted guests with menu selections and provided food and drink recommendations.
Chemical Dependancy Specialist
Hazelden Betty Ford
Naples, FL
03.2010 - 03.2022
- Facilitated patient assessments to identify treatment needs and preferences.
- Collaborated with interdisciplinary teams to develop comprehensive care plans.
- Managed documentation of patient progress and treatment interventions accurately.
Pool Technician
Nassau Pools
Naples, FL
06.2000 - 03.2010
- Performed routine maintenance on swimming pools and equipment.
- Balanced water chemistry using testing kits and chemicals.
- Cleaned pool surfaces and filtration systems effectively.
Supervisor
Eastern Air Lines Group
Fort Myers, FL
12.1976 - 01.1998
- Supervised daily operations of airline services and team performance.
- Coordinated staff schedules and resource allocation for smooth operations.
- Ensured compliance with safety regulations and airline policies.
Skills
- Food and beverage service
- Menu knowledge
- Poolside cleanliness
Accomplishments
- ICON STATUS FROM HILTON HOTEL
Timeline
Pool Server
Shulas Steakhouse
05.2022 - Current
Chemical Dependancy Specialist
Hazelden Betty Ford
03.2010 - 03.2022
Pool Technician
Nassau Pools
06.2000 - 03.2010
Supervisor
Eastern Air Lines Group
12.1976 - 01.1998
References
References available upon request.