Ryan Keagy
Fort Lauderdale,FL
Summary
Foodservice professional with experience managing high-volume shifts and completing side work accurately. Follow food safety standards to support clean operations and customer satisfaction. Meet performance goals through reliable execution and fast task completion.
Overview
10
10
years of professional experience
Work History
Pool Server
Hilton Beach House
Fort Lauderdale, Florida
08.2024 - Current
- Addressed guest needs and responded to poolside requests quickly to ensure satisfaction.
- Delivered meals, towels, and refreshments directly to lounge chairs.
- Welcomed guests and facilitated poolside orders to enhance guest experience.
- Maintained clean, organized pool service areas throughout shifts.
Door-to-Door Marketing
Elevated Remodeling
Newark, De
06.2023 - 07.2024
- Mapped areas to canvas and led marketing team for four months, enhancing campaign targeting.
- Calculated gross sales volume of 1.3 million, contributing to overall revenue growth.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Rock Climbing and Mountain Biking Instructor/Bunk Counselor
Camp Lindenmere
East Stroudsburg, Pennsylvania
06.2022 - 08.2022
- Instructed children ages 8-17 in mountain biking and rock climbing, ensuring safety and engagement during evening and morning supervision.
- Conducted guided tours for prospective families to showcase camp facilities and programs.
- Instructed Camp Lindenmere campers in daily cabin activities and group routines.
- Supervised camper safety during waterfront, field, and recreation sessions.
- Led arts, sports, and outdoor skill lessons for mixed-age groups.
Cashier
Giant Food Stores
Ambler, Pennsylvania
03.2020 - 08.2021
- Adapted to fast-paced retail environment during pandemic, enhancing customer service experience.
- Scanned groceries at Giant Food Stores checkout lanes using POS registers.
- Processed cash, credit, debit, and gift card payments accurately.
- Bagged customer purchases with careful handling and organized packing.
Lifeguard
Manufacturers
Fort Washington, Pennsylvania
05.2016 - 08.2021
- Rescued individuals from drowning, administering rescue breathing and CPR to ensure safety
- Conducted swim lessons for varying skill levels, developing tailored lesson plans to enhance student learning
- Monitored pool safety at Manufacturers aquatic facility
- Enforced safety rules for Manufacturers employees and guests
- Rescued swimmers during emergencies and applied first aid
Education
Bachelor of Science - Biology
Susquehanna University
Selinsgrove, PA05-2023
Stockholm and Uppsala, Sweden
06-2022
Skills
- Point of Sale Systems
- Customer Engagement
- Poolside service
- Customer service
- Pool Safety Management
- Guest relations
- Order accuracy
Service Experience & Campus Involvement
- Men's Swimming and Diving, Susquehanna University
- 14 male swimmers in total
- Added 2-6 hours per day for practices and/or meets depending
- Service and Philanthropy Chair, Theta Chi, Susquehanna University
- Kept track and recorded all brother's required service hours while actively searching for service opportunities
- Ran organization of an annual music festival where proceeds went to USO
- Chaplain, Theta Chi, Susquehanna University
- Maintained accuracy of traditions and rituals
- An anonymous brother to talk to if they needed
Senior Thesis
- Studied the effects of the herbicides, Glyphosate and Glufosinate, on 1000 spiders across 6 different species alongside 5 other students, substantial findings
- Spent 10's of hours a week within a lab setting over the course of a semester
Relevant courses
- Professional Selling
- Practiced role play selling and learned various concepts crucial for selling
- Biostatistics
- Statistics with a focus in biological and medicinal concepts
- Helps to better interpret and analyze biological graphs for myself and/or others
Timeline
Pool Server
Hilton Beach House
08.2024 - Current
Door-to-Door Marketing
Elevated Remodeling
06.2023 - 07.2024
Rock Climbing and Mountain Biking Instructor/Bunk Counselor
Camp Lindenmere
06.2022 - 08.2022
Cashier
Giant Food Stores
03.2020 - 08.2021
Lifeguard
Manufacturers
05.2016 - 08.2021
Bachelor of Science - Biology
Susquehanna University