Miki Alt
Casper,WY
Summary
Transitioning from technical environment with strong background in diagnostics and mechanical systems. Skilled in troubleshooting, repair, and maintenance, developed within fast-paced and demanding setting. Seeking to leverage these transferrable skills in new field to drive efficiency and innovation. Offering solid foundation in mechanical systems and passion for hands-on work, eager to learn and develop in professional environment. Brings readiness to absorb industry-specific knowledge and apply critical thinking to troubleshoot and resolve issues. Ready to use and develop technical skills and diagnostic abilities in Master Technician role.
Overview
16
16
years of professional experience
Work History
Master Technician
Mountain View Truck Center
Casper, WY
08.2024 - Current
- Improve vehicle performance by conducting comprehensive diagnostics and identifying root causes of issues.
- Support business growth through building strong relationships with customers, addressing their concerns promptly and professionally.
- Collaborate effectively with service advisors to accurately document repair needs and provide detailed estimates for client approval.
- Mitigate potential future issues by performing preventative maintenance tasks according to established schedules and guidelines.
Master Technician
TEC Equipment
Omaha, NE
07.2022 - 07.2024
- Bumper to bumper repair on all makes and models, engines transmission, and rear-ends.
- Improved vehicle performance by conducting comprehensive diagnostics and identifying root causes of issues.
- Supported business growth through building strong relationships with customers, addressing their concerns promptly and professionally.
Master Technician
Tri State Truck And Equipment
Casper, WY
03.2021 - 03.2022
- Bumper to bumper repair on heavy equipment/machinery and over the road trucks.
- Improved vehicle performance by conducting comprehensive diagnostics and identifying root causes of issues.
- Supported business growth through building strong relationships with customers, addressing their concerns promptly and professionally.
- Collaborated effectively with service advisors to accurately document repair needs and provide detailed estimates for client approval.
- Stayed abreast of industry advancements by participating in ongoing training programs and obtaining relevant certifications.
Engine Technician/Master Technician
Volvo Trucks of Omaha
Omaha, NE
04.2009 - 03.2021
- Provided bumper to bumper repair, engine repair and transmission repair on highway trucks and semi-trucks.
- Provide education to all customers in regards to maintenance and repairs completed on trucks.
- Streamlined workflow processes by implementing efficient scheduling and prioritization techniques for repair jobs.
- Maintained a safe working environment by adhering to strict safety protocols during all repair tasks.
- Promoted environmental sustainability by properly disposing of hazardous materials according to industry guidelines.
- Improved engine performance by conducting comprehensive diagnostics and implementing necessary repairs.
- Reduced downtime for clients by efficiently diagnosing and resolving complex engine problems.
Education
High School Diploma -
East Mills High School
Malvern, IA05.2009
Skills
- Strong communication skills
- Adaptive problem solving
- Expert diagnostics
- Continuous improvement mindset
- CAD software proficiency
- Advanced troubleshooting
- Volvo/Mack fully certified
- Cummins (up to 60 liters) fully certified
- Provost fully certified
- Masters in electronics certified
- Certified in all 8 class engines
Timeline
Master Technician
Mountain View Truck Center
08.2024 - Current
Master Technician
TEC Equipment
07.2022 - 07.2024
Master Technician
Tri State Truck And Equipment
03.2021 - 03.2022
Engine Technician/Master Technician
Volvo Trucks of Omaha
04.2009 - 03.2021
High School Diploma -
East Mills High School