Summary
Overview
Work History
Education
Skills
Timeline
Generic

Miki Kanematsu

Brooklyn,NY

Summary

Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.

Overview

20
20
years of professional experience

Work History

Server

Tokugawa sushi
New York, New York
03.2024 - 12.2024

Assistant Manager

Mine food
New York, NY
02.2020 - 04.2023
  • Maintained up-to-date knowledge of company products and services.
  • Managed customer service inquiries and complaints in a timely manner.

Server

Method
New York, New York
04.2017 - 09.2019

Server

Shigure
New York, NY
03.2012 - 02.2017

Assistant Manager

En Japanese Brasserie
New York, NY
09.2004 - 02.2012
  • Established processes for monitoring customer satisfaction levels.
  • Communicated regularly with customers to gain insights into their needs.
  • Proposed or approved modifications to project plans.
  • Managed customer service inquiries and complaints in a timely manner.

Education

High School Diploma -

Sukumo High School
Japan
03-1992

Skills

  • Hostess support
  • Food inspection
  • Order delivery practices
  • Team member support
  • Ordering procedures
  • POS operation
  • Supply restocking
  • Positive and professional

Timeline

Server

Tokugawa sushi
03.2024 - 12.2024

Assistant Manager

Mine food
02.2020 - 04.2023

Server

Method
04.2017 - 09.2019

Server

Shigure
03.2012 - 02.2017

Assistant Manager

En Japanese Brasserie
09.2004 - 02.2012

High School Diploma -

Sukumo High School
Miki Kanematsu