Mikita Jones
Oxford,MS
Summary
Results-oriented professional with a strong background in experience and education, seeking a progressive company to contribute to increased performance and profitability. Leveraging expertise in relevant skills and industry, drives success and delivers impactful results. Committed to continuously enhancing knowledge and skills to stay ahead of industry trends and drive innovation. Passionate about collaborating with cross-functional teams to achieve organizational goals and exceed expectations.
Overview
38
38
years of professional experience
1
1
Certification
Work History
General Manager
TITLE CASH
08.2023 - Current
- Responsible for overseeing day to day operations of the store, including managing staff, ensuring customer satisfaction and ensuring compliance with all applicable laws and regulations
- Maintaining a safe and secure environment for customers and employees
Tax Season TAX PREPARER
Ose Tax And Accounting
10.2013 - Current
- Prepare simple to complex tax returns for individuals of business
- Interview clients to obtain additional information on small business and taxable income and deductible expenses and allowances
- Review financial records such as statements and documentation of expenditures to determine forms needed to prepare tax returns
- Furnish taxpayers with sufficient information and advice to ensure correct tax form completion
- Calculate form preparation fees according to return complexity and processing time required
- Check data input or verify totals on forms prepared to detect errors in arithmetic, data, entry, or procedure
District Manager
BEAUTY & COMPANY
06.2021 - 08.2023
- Making sure all stores are being managed correctly and fully staffed at all times within the region
- Hiring and training all store managers and setting goals for each store manager
- Managing and making sure the store policies are being followed properly
General Manager
CIRCLE K
11.2020 - 05.2021
- Overseeing the store sells as well as the workers
- Hiring the right people for the right positions
- Making sure to meet our quotes and to keep the store well stocked and maintain a clean and safe environment for the workers and the customers
- Money handling and serving our customers with respect and a smile
Inventory Manager
Loves Travel Stop
03.2018 - 09.2020
- Work closely with the auditor to maintain accurate inventory levels and adjustments
- Having to do an inventory count daily on assigned items
- Making sure the schedule is made and printed on a timely manner
- Placing orders for the store when needed
- Help customer when needed
Driver
J & D TRANSIT
12.2014 - 12.2017
- RESPONSIBLE FOR TRANSPORTING PATRONS TO AND FROM THEIR DESTINATIONS ON TIME AND SAFE
- MAKING SURE MY VEHICLE WAS WELL MAINTENANCE
- DRIVE FOR OTHERS AS WELL AS MYSELF TO PREVENT HAVING AN ACCIDENT
- COMMUNICATE WITH THE DISPATCHER AND REPORT ANY EMERGENCIES, OR ACCIDENTS IN A TIMELY MATTER
General Manager
Acceptance Now
11.2012 - 09.2014
- Making the schedule and maintain the collection numbers
- Handle call center incoming and outgoing phone calls in a polite and courteous manner
- Provided over-the-counter collections from clients served, and scheduled appointments for clients
- Suggestive selling by offering customers the opportunity to purchase products and additional service
Property Manager
Terro Properties
06.2007 - 10.2012
- Responsible for maintaining resolving disputes including payment demands, evictions, deposit demands, etc
- Assisted in directing property management of 32 rental homes/duplexes
- Responsible for dealing with complaints and scheduling maintenance
- Maintain and develop property and client database
- Scheduled lease signing and reviewed the total lease and explained the lease to new tenant
- Reviewed and analyzed potential tenant's credit for final approval and disapproval performed by the Director of Property Management
Property Manager
GILBERT'S PROPERTIES
04.2004 - 05.2007
- Brain storming and marketing strategies for rental properties
- Established contacts for company benefit on the property Management side,(Atmos, Comcast, Entergy ,City Inspector) etc
- Work closely with City of Jackson Permit Department, Hud, following up on Permits needed and also scheduling Hud inspections
- Ensured that vendors met key performance metrics such as service levels, customer satisfaction
- Meet and greet potential tenants, show homes and answer all questions concerning the rental process
PCA
LOVE AND HEALTH CARE
05.2006 - 01.2007
- Assist clients with everyday living including eating, communicating, showering, dressing, toileting and grooming
- Other duties including monitoring medications, making beds, tidy rooms, and cleaning tasks
Customer Service Representative
Zayres department Store
07.1986 - 05.1990
- Clear and Effective Communication
- Patience
- Positive Attitude
- Ability to Handle Pressure
- Speed and Efficiency
- Creating Organization Ability
- Data Entry
- Troubleshoot
- Inbound and Outbound Calls
Education
GED -
CNA - Nursing Education
Superior Care
Southhaven, MS11.2024
Skills
- Excellent 10 key by touch
- Average WPM: 35
- Create and distribute a variety of reports using Excel and Access
- Proficient in using IBM/PCs
- Microsoft Windows
- Macintosh programs
- Microsoft Word
- Excel
- Power Point
- Access
- Publisher
- Lotus notes
- Internet Explorer
- Leadership
- Direct sales
- Store management
- Supervising experience
- Customer service
- Cash handling
- Accounting
- Property management
- Tax experience
- Cash register
- Driving
- Windows
- Negotiation
- Marketing
- Interviewing
- Office management
- Telecommunication
- Typing
- Hospitality
- Mentoring
- Telemarketing
- Recruiting
- Conflict management
- Territory management
- Profit & loss
- Cold calling
- Account management
- Upselling
- Sales
- Employment & labor law
- Section 8
- Debits & credits
- Payroll
- Dealership experience
- Communication skills
- Retail sales
- Computer skills
- Sales management
- Front desk
- Restaurant experience
- LIHTC
- Management
Certification
Driver's License, 05/01/22, 05/01/26
Additional Information
I'm really trying to find a job to relocate to Grande Prairie. I'm a very dedicated hard worker and very easy to learn. I'm also a team player.
Personal Information
Work Permit: Authorized to work in the US for any employer
Accomplishments
Received my certificate in CNA
Languages
English
Elementary
Timeline
General Manager
TITLE CASH
08.2023 - Current
District Manager
BEAUTY & COMPANY
06.2021 - 08.2023
General Manager
CIRCLE K
11.2020 - 05.2021
Inventory Manager
Loves Travel Stop
03.2018 - 09.2020
Driver
J & D TRANSIT
12.2014 - 12.2017
Tax Season TAX PREPARER
Ose Tax And Accounting
10.2013 - Current
General Manager
Acceptance Now
11.2012 - 09.2014
Property Manager
Terro Properties
06.2007 - 10.2012
PCA
LOVE AND HEALTH CARE
05.2006 - 01.2007
Property Manager
GILBERT'S PROPERTIES
04.2004 - 05.2007
Customer Service Representative
Zayres department Store
07.1986 - 05.1990
GED -
CNA - Nursing Education
Superior Care
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