W. Craig Miller
Regional Manager
Saulsbury,TN
Summary
Proactive Regional Manager with demonstrated operations leadership, sales planning and personnel management strengths. Successful in energizing businesses with creative and strategic initiatives. High-achieving, enterprising leader with diplomatic and persuasive communication style.
Overview
11
11
years of professional experience
3
3
years of post-secondary education
Work History
Regional Manager
Hutcheson Enterprises / Title Cash Of TN, Inc.
Huntsville, AL
05.2013 - Current
- Leveraged profit opportunities by recruiting top talent and managing brand image to exceed plan performance.
- Monitored lending trends, market conditions and competitor actions to adjust strategies and achieve growth / collection goals.
- Established and maintained operational standards for 29 locations.
- Led targeted training programs to educate staff on products offered, marketing techniques and federal/state compliance.
- Accomplished 46.7% increase in profits, turning loss operation into highly lucrative and successful enterprise.
- Reduced turnover 60% by enhancing training, motivation and engagement strategies with all employees.
Product Manager
PetSmart
Gulfport, MS
10.2010 - 05.2013
- Conceptualized and deployed enhanced product features and optimized implementation for use in marketing strategies.
- Reviewed sales, customer concerns and new opportunities to drive business strategy at weekly planning sessions.
- Incorporated product changes into marketing messages to drive customer engagement and maximize profits.
- Coordinated project planning and execution with team members and team leads.
Education
No Degree - Business Administration And Management
Central Texas College
Killeen, TX 09.1990 - 01.1992
High School Diploma -
Cholla High School
Tucson, AZ 09.1978 - 05.1980
Skills
Business development and planning
Staff recruiting
Personnel management
Leadership skills
Budgeting
Operations management
Goals and performance
Territory Management
Staff Management
Operations
Business administration
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Whether you think you can or whether you think you can’t, you’re right!
Henry Ford
Timeline
Regional Manager
Hutcheson Enterprises / Title Cash Of TN, Inc.
05.2013 - Current
Product Manager
PetSmart
10.2010 - 05.2013
No Degree - Business Administration And Management
Central Texas College
09.1990 - 01.1992
High School Diploma -
Cholla High School
09.1978 - 05.1980