Mikiya Fitzgerald
Boca Raton,FL
Summary
Adaptable hospitality and tourism management graduate with experience supporting virtual and in-person events. Known for attention to detail, clear communication, and organizational skills, with a focus on helping grow business, strengthen customer relationships, and deliver amazing services. Currently looking for positions within the hospitality industry and looking forward to enhancing skills.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Server/Bartender
Nest Eatery - Osprey Point Golf Course
Boca Raton, FL
01.2024 - Current
- Provided friendly food and beverage service
- Assisted guests with prompt customer care
- Addressed guest inquiries and resolved service issues calmly
- Kept service areas organized and ready for use
- Support fast-paced hospitality operations
- Help coordinate on-site events from setup through teardown
Intern
A2 Events
West Palm Beach, Florida
01.2025 - 01.2026
- Assisted in planning and executing virtual and in-person engagements to enhance event experience
- Prepared run sheets, checklists, and briefing materials for live event operations
- Coordinated vendor communication to ensure seamless event execution
- Oversaw on-site event production and coordinated post-event wrap-up tasks
- Monitored event timelines and relayed changes to coordinators and vendors
- Addressed client inquiries and facilitated support during event preparation
- Supported event planning tasks for A2 Events across client meetings and scheduling
Education
BBA - Hospitality And Tourism Management
Florida Atlantic University
Boca Raton, FL08-2025
Skills
- Event coordination
- Guest relations
- Time management
- Customer engagement
- Attention to detail
- Decision-making
- Team building
- Hospitality and guest service
Certification
- Real Estate Sales Associate License
Timeline
Intern
A2 Events
01.2025 - 01.2026
Server/Bartender
Nest Eatery - Osprey Point Golf Course
01.2024 - Current
BBA - Hospitality And Tourism Management
Florida Atlantic University