Mikka Antonette Pagaduan
Summary
To seek and maintain a full-time/ part-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills. A hardworking and passionate person with strong organizational skills eager to secure an entry-level Nursing assistant position. Ready to help the team achieve company goals.
Overview
3
3
years of professional experience
Work History
Crew Team Member- Service Pro
Popeyes® Louisana Kitchen
06.2020 - Current
- Operated register to process payments and collect cash payments for order totals.
- Checked and restocked utensils and condiments in appropriate locations for guests.
- Trained new employees by demonstrating tasks and coaching them during daily activities.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
- Cleared trays and removed trash from tables before sanitizing surfaces.
- Greeted customers at the drive-thru and took food orders.
- Used proper techniques to prepare food and ingredients.
- Prepared food orders for customers by noting customizations and portion sizes.
- Worked well with teammates and accepted coaching from the management team.
- Worked front counter, drive-thru, and other areas.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Collaborated with team members to complete orders.
- Became familiar with products to answer questions and make suggestions.
- Prepared products following restaurant, health, and safety standards and procedures.
- Assisted other team members in achieving goals.
Education
Liberal Arts And Sciences
Kapiolani Community College/University of HI Community Colleges
Honolulu, HI2024
Nursing Assistance
CNA School of Hawaii
Pearl City, HI02.2023
High School Diploma -
Waipahu High School
Waipahu, HI05.2022
Skills
- Food Preparation and Safety
- Cash Handling
- Suggestive Selling
- Stocking and Replenishing
- Menu Memorization
- Customer Engagement
- Verbal Communication
- Telephone Etiquette
- Hospitality and Accommodation
- Performance Improvement
- Health Code Compliance
- Adaptability and Flexibility
- Product Promotion
- Customer Loyalty
- Time Management
- Adaptability
- Quick thinking
- Problem-solving abilities
Languages
English
Native or Bilingual
Tagalog
Native or Bilingual
Ilocano
Professional Working
Spanish
Elementary
Timeline
Crew Team Member- Service Pro
Popeyes® Louisana Kitchen
06.2020 - Current
Liberal Arts And Sciences
Kapiolani Community College/University of HI Community Colleges
Nursing Assistance
CNA School of Hawaii
High School Diploma -
Waipahu High School