Miko Quintero
Sacramento,CA
Summary
Dynamic and organized professional with experience at Southwest Airlines, excelling in team collaboration and efficient problem-solving. Proven ability to enhance operational workflows and reduce turnaround times. Quick learner with strong leadership skills, adept at training staff and implementing process improvements to achieve high service standards.
Overview
4
4
years of professional experience
Work History
Ramp Agent
Southwest Airlines
Sacramento, CA
08.2025 - 01.2026
- Loaded and unloaded baggage and cargo from aircraft in compliance with safety regulations.
- Operated ground support equipment to assist with aircraft servicing efficiently.
- Coordinated with team members to ensure timely aircraft turnaround during peak hours.
- Conducted routine inspections of equipment, identifying maintenance needs promptly.
- Assisted in the handling of passenger luggage, ensuring proper tracking and delivery.
- Maintained cleanliness and organization of ramp area to promote safety standards.
- Adapted quickly to changing flight schedules, demonstrating flexibility under pressure.
- Guided aircraft into and out of parking positions using hand signals.
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over Number daily flights.
- Reduced damage claims by carefully handling sensitive cargo, adhering to proper lifting techniques and equipment use.
Aircraft Fueling Supervisor
PrimeFlight Aviation Services
Sacramento, CA
09.2022 - 07.2025
- Supervised daily operations to ensure compliance with safety regulations and protocols.
- Led team training sessions to enhance operational efficiency and service quality.
- Managed scheduling and staffing to optimize workflow and resource allocation.
- Implemented process improvements that increased team productivity and reduced turnaround times.
- Resolved customer issues promptly, ensuring high levels of satisfaction and service excellence.
- Conducted performance evaluations, providing constructive feedback to support staff development.
- Developed standard operating procedures that improved consistency in service execution across shifts.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Blind Installer
Goldstar Insulation Inc
Sacramento, CA
03.2022 - 07.2022
- Installed various types of blinds, ensuring proper fit and function.
- Assisted in measuring windows to determine blind specifications accurately.
- Collaborated with team members to streamline installation processes and improve efficiency.
- Trained new staff on safe handling of tools and installation techniques.
- Maintained inventory of materials and tools for timely project completion.
- Provided exceptional customer service during site visits, addressing client inquiries promptly.
- Attended training to learn new technology of building materials and installation methods as required by location management.
Warehouse Worker
Amazon
Sacramento, CA
10.2021 - 03.2022
- Packed and labeled products accurately, ensuring compliance with shipping standards.
- Assisted in receiving shipments, verifying quantities and inspecting for damages.
- Maintained cleanliness and organization of work areas to enhance safety protocols.
- Collaborated with team members to optimize workflow and meet daily productivity goals.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Education
High School Diploma -
River City High School
West Sacramento, CA06.2021
Skills
Quick and Efficient Learner
Easily Adapt to work environment
Calculates solutions quickly
Team Player
Willing to learn and teach from/to anyone
Organized
Timeline
Ramp Agent
Southwest Airlines
08.2025 - 01.2026
Aircraft Fueling Supervisor
PrimeFlight Aviation Services
09.2022 - 07.2025
Blind Installer
Goldstar Insulation Inc
03.2022 - 07.2022
Warehouse Worker
Amazon
10.2021 - 03.2022
High School Diploma -
River City High School