Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mila Boskocevic

Lombard,IL

Summary

Dynamic and empathetic professional with a strong background in customer service at Santo Cielo. Proven ability to build relationships and enhance guest experiences while effectively multitasking in fast-paced environments. Skilled in organizing and maintaining operational efficiency, ensuring high standards of service and satisfaction.

Overview

6
6
years of professional experience

Work History

Live-Out Nanny

Bambino
05.2019 - Current
  • Provided attentive care and support for children, fostering a nurturing environment.
  • Developed and implemented engaging educational activities tailored to children's interests and developmental stages.
  • Managed daily schedules, ensuring timely completion of meals, transportation, and extracurricular activities.
  • Collaborated with parents to establish consistent routines and effective communication regarding children's progress.
  • Assisted with homework and learning tasks, promoting academic growth through personalized support.
  • Maintained a safe and clean living space, adhering to safety regulations and household standards.
  • Performed housekeeping duties throughout the home, ensuring cleanliness and safety standards were maintained consistently.

Restaurant Hostess

Santo Cielo
08.2024 - 11.2024
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
  • Reduced wait times for guests by effectively coordinating with other team members during peak hours.
  • Completed daily side work and opening and closing duties without fail.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.

Teacher's Assistant

Collegedale Adventist Middle School
09.2022 - 05.2023
  • Assisted lead teachers in preparing lesson materials and classroom activities.
  • Supported student learning through individualized instruction and guidance.
  • Managed classroom behavior by reinforcing positive actions and addressing challenges.
  • Organized classroom resources and maintained a conducive learning environment.

Temporary Accounting Admin

Wynnchurch Capital
06.2022 - 08.2022
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Processed invoices and expense reports, ensuring timely payments and adherence to company policies.
  • Maintained accurate financial records using accounting software to support auditing and reporting efforts.
  • Organized spaces, materials and catering support for internal and client-focused meetings.
  • Organized meetings for executives and coordinated availability of conference rooms for participants.

Education

Associate of Science - Nutrition Science

North Central College
Naperville, IL

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Active learning
  • Relationship building
  • Supply restocking
  • Up-selling techniques
  • Empathetic
  • Kind
  • Hardworking

Timeline

Restaurant Hostess

Santo Cielo
08.2024 - 11.2024

Teacher's Assistant

Collegedale Adventist Middle School
09.2022 - 05.2023

Temporary Accounting Admin

Wynnchurch Capital
06.2022 - 08.2022

Live-Out Nanny

Bambino
05.2019 - Current

Associate of Science - Nutrition Science

North Central College

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