Mila Boyea

• Designs tailored travel packages, enhancing member satisfaction and loyalty.
• Shares travel insights, fostering informed decisions, and enriching experiences.
• Cultivates member relationships, driving repeat business, and referrals.
• Recommends personalized travel enhancements, exceeding members' expectations.
• Promotes cross-selling opportunities, optimizing travel experiences with additional services.

• Oversaw social media strategy, increasing engagement across Facebook, Instagram, and TikTok.
• Developed compelling content to enhance brand visibility and audience interaction.
• Identified and collaborated with influencers to expand product reach and credibility.
• Designed innovative promotions that drove customer interest and sales.
• Defined brand vision to ensure cohesive messaging and strategic growth.

Managing from the USA.

• Convert prospects to owners using tailored sales techniques.
• Maintain robust customer base, enhancing satisfaction.
• Develop relationships through referrals and follow-ups.
• Ensure accurate, timely completion of legal documents.
• Monitor contract processing to reduce rescission rates.

• Managed client relationships, enhancing recruitment success.
• Achieved revenue targets through strategic client engagement.
• Negotiated service agreements, optimizing client satisfaction.
• Coordinated interview processes, ensuring seamless candidate placement.
• Maintained updated client data, supporting informed decision-making.

• Converted booking inquiries into confirmed stays through prompt resolutions of requests.
• Managed incoming reservation requests and correspondence per Opera Cloud strategy for availability and rates.
• Ensured rapid response times to enhance customer satisfaction.
• Executed upselling strategies to maximize occupancy and revenue based on management directives.
• Maintained comprehensive knowledge of room types, rates, promotions, and amenities for effective communication.
• Provided informed recommendations to guests by leveraging up-to-date information on offerings.
• Streamlined booking process to improve efficiency and responsiveness in handling inquiries.