MILA KNOX
Dallas,TX
Summary
Project Manager with over 10 years of expertise in implementing project management methodologies. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, and empowering teammates to excel in performance.
Overview
10
10
years of professional experience
Work History
Project Manager II (Low Voltage)
Computacenter
Dallas, TX
09.2023 - Current
- Lead the planning and implementation of project(s) throughout the project lifecycle, initiation through closure
- Manage the workload distribution and monitor customer delivery and job installation progress
- Manage project budgets exceeding $1K, ensuring optimal pricing and achieving a 25% margin
- Facilitate the bid process and act as the liaison for interfacing with customers
- Supervise technician installation of cabling, access points, and switch racks
- Coordinate client integration events and update switch ports and access points
- Communicate with stakeholders on project scope, deliverables, resources, and schedules
- Explore efficiency improvements for third-party project delivery
- Manage multiple project budgets, ensuring accuracy in allocations and spending
- Manage work order changes and financials to prevent scope creep.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Project Manager
Crown Castle (Contractor)
Irvine, CA
11.2021 - 09.2023
- Led end-to-end management of 200+ small cell and tower projects, overseeing scope, budget, and schedule from sales through contract execution
- Directed project initiation, kickoff, and execution to meet project goals
- Led deployment meetings with cross-functional teams, vendors, and clients, managing status reports and resolving conflicts
- Managed assigned projects ensuring that all activities, including contracting, RF design, product/equipment ordering, permitting regulations, construction, optimization, site acquisition, close-out, and hand-off to ops were effectively and efficiently coordinated and completed on time within budget and per the underlying contract
- Reviewed and red-lined Construction Drawings from A&E vendors for accuracy and final submittal
- Performed site audits to ensure compliance with FAA and FCC guidelines
- Reviewed and approved co-location and utility applications for tower equipment installations
- Approved/rejected final power designs and managed rework with A&E teams for power application requirements.
Project Manager
USTS
Los Angeles, CA
11.2020 - 11.2021
- Recruited, hired, managed, and supervised all project staff setting daily and weekly schedules
- Managed completion and submission of Zoning and Permit applications, coordinating with outside counsel and vendors
- Handled quality control, data entry, and tracking of Site Candidate Packages and Lease Agreements
- Coordinated and scheduled site and technical team visits with internal and external departments
- Provided project status updates, risk assessments, and mitigation plans to customers and executive leadership
- Led the development of work scopes and proposals, ensuring comprehensive permit applications, interacting with project design professionals
- Oversaw the scheduling, delivery, and status of all permits, ensuring alignment and coordination with internal and external stakeholders from project inception to approval
- Facilitated the permit application process by obtaining necessary documents from engineering teams, securing required approvals, and acting as the primary liaison
- Reviewed vendor true-ups and the completion of Closeout packages, zoning, and permit applications
- Created process improvement plans to manage changes using KPI reporting
- Managed materials, assets, and project execution to ensure safety, satisfaction, and budget adherence
- Responsible for onboarding personnel and technician assets; set daily and weekly crew schedules
- Coordinated, ordered, and tracked title reports, environmental reports, regulatory reports, lease exhibits, and construction drawings
- Obtained Landlord approval on Construction Drawings and zoning/permit applications
- Continuously built and maintained relationships with customers; regularly measured job performance and communicated metrics with crews; and coached all direct and indirect reports.
- Met project deadlines without sacrificing build quality or workplace safety.
Project Manager
Crown Castle
Irvine, CA
05.2015 - 11.2020
- Analyzed, evaluated, and forecasted project status against the established baseline schedule
- Led a team of Project Coordinators, Construction Managers, and Fiber Engineers in supporting LTE and 5G network infrastructure project requirements for Close Out Packages, Fiber and Power As-Built
- Worked with fiber engineers, RF engineering and in reviewing OTDR and PIM test results to ensure passing
- Supervised multiple projects from initiation to delivery, prioritizing needs and delegating tasks
- Oversaw KPIs to ensure company adherence to standards
- Conducted site audits to ensure equipment installations met client, city, and internal requirements.
Project Coordinator
American Tower Corp.
Irvine
08.2014 - 05.2015
- Collaborated on DAS projects alongside Construction Managers, RF Engineers, Site Acquisition, and Project Managers to ensure all projects were accurate and up-to-date
- Obtained materials needed for construction of projects, while monitoring inventory to replenish stock to ensure on-hand product availability
- Managed purchase orders, invoices, and related documents; set up vendors, and prepared warehouse requests
- Reviewed project plan SOW as liaison for A&E vendors on CD requests, revisions, and status updates
- Responsible for issuing NTPs to general contractors and Construction Managers managing CAD / CD revisions and final As-Built
- Kept projects on schedule by managing deadlines and adjusting workflows.
Education
MBA - Logistics
University of Redlands
Redlands, CA05.2018
Skills
- Smartsheet
- Logistics Management
- Time Management
- Team Leadership
- Low Voltage
- Power BI
- MS Project
- Problem-Solving
- Service Now
- SAP / ERP
- Detail-Oriented
- Vendor Management
Timeline
Project Manager II (Low Voltage)
Computacenter
09.2023 - Current
Project Manager
Crown Castle (Contractor)
11.2021 - 09.2023
Project Manager
USTS
11.2020 - 11.2021
Project Manager
Crown Castle
05.2015 - 11.2020
Project Coordinator
American Tower Corp.
08.2014 - 05.2015
MBA - Logistics
University of Redlands