Summary
Overview
Work History
Education
Skills
Certification
Fun Facts About Me
Timeline
Generic
Mila Ribbeck

Mila Ribbeck

Twin Lake,MI

Summary

Resilient, servant-minded leader with four years of progressive experience, advancing from entry-level support to Program Director. Skilled in operations, logistics, and team leadership, with a proven ability to improve efficiency, develop staff, and ensure safety and compliance. Now seeking opportunities in new fields that focus on cultivating future leaders and driving community engagement.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Program Director

YMCA Camp Pinewood
02.2024 - Current
  • Improved staff training and program development, increasing Google reviews from 4.5 to 4.7 over 18 months.
  • Ensured compliance with organizational policies, procedures, and customer service standards.
  • Directed the planning, implementation, and evaluation of diverse programs and events, driving engagement and quality outcomes.
  • Served as on-site representative, delivering exceptional client experiences and resolving issues promptly.
  • Recruited, trained, and supervised staff, fostering professional growth and effective team collaboration.
  • Oversaw specialized programs and operations with a focus on safety, logistics, and risk management.

Group Services

YMCA Camp Pinewood
05.2022 - 02.2024
  • Assist the Program Director in planning and delivering Outdoor Environmental Education and Group Services programs, ensuring a safe, engaging, and inclusive environment for all participants.
  • Supervise and interact positively with program participants, modeling respectful behavior and adapting activities to diverse ages, abilities, and interests.
  • Prepare lesson plans, organize materials, and maintain program areas to ensure smooth and high-quality daily activities.
  • Participate in team meetings, trainings, and cross-departmental support to enhance skills, knowledge, and compliance with organizational standards.

Maintenance Assistant

YMCA Camp Pinewood
05.2022 - 02.2024
  • Performed routine maintenance checks to ensure facility safety and operational functionality.
  • Partnered with Facilities Director to troubleshoot and resolve equipment malfunctions efficiently.
  • Trained new staff on maintenance procedures, safety protocols, and proper equipment operation.
  • Operated a variety of tools and equipment, including power saws, sanders, grinders, forklifts, hand tools and a riding tractor.

Athletic Facilities Director

Reliant Professional Cleaning
12.2020 - 02.2022
  • Maintained athletic facilities, equipment, and grounds to ensure safe, game-ready conditions.
  • Kept locker rooms, gyms, and common areas clean, sanitary, and compliant with safety standards.
  • Managed and secured supplies, equipment, and chemicals for smooth daily operations.

Summer Ranger

Michigan Department Of Natural Resources
06.2017 - 10.2020
  • Enforced laws and regulations within parks for campgrounds, trails, nature preserves and roadways.
  • Maintained park grounds including trimming, weeding and general clean-up.
  • Provided information, registered campers, sold recreation passports, answered phones and filed paperwork.

Education

Bachelor of Science - Recreation, Parks and Tourism Administration

Western Illinois University
Macomb, IL
05.2015

Skills

  • Engaged Listening & Strong Written and Verbal Communication (including presentations)
  • Strategic Planning & Foresight
  • Leadership: Team Management, Empowerment, and Development
  • Program Leadership & Operational Problem Solving
  • Collaborative Teamwork & Relationship Building
  • Document & Data Management (Microsoft Office, Google Workspace)

Certification

  • Adult and Pediatric First Aid/CPR/AED - Certified
  • First Aid/CPR/AED Instructor - Certified

Fun Facts About Me

Music enthusiast and outdoor adventurer at heart, inspired by creativity and exploration. Passionate about guiding others to discover their strengths and achieve personal and professional growth.

Timeline

Program Director

YMCA Camp Pinewood
02.2024 - Current

Group Services

YMCA Camp Pinewood
05.2022 - 02.2024

Maintenance Assistant

YMCA Camp Pinewood
05.2022 - 02.2024

Athletic Facilities Director

Reliant Professional Cleaning
12.2020 - 02.2022

Summer Ranger

Michigan Department Of Natural Resources
06.2017 - 10.2020

Bachelor of Science - Recreation, Parks and Tourism Administration

Western Illinois University

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