Summary
Overview
Work History
Education
Skills
Timeline
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Mila Sneed

Mila Sneed

Bolivar

Summary

Dynamic Crew Trainer at McDonald's with a proven track record in employee training and customer service excellence. Expert in mentoring staff and enhancing team performance through effective role modeling and hands-on demonstrations. Skilled in cash handling and workplace safety, fostering a positive environment that prioritizes high-quality service and continuous development.

Overview

1
1
year of professional experience

Work History

Crew Trainer

McDonald's
07.2024 - Current
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Set positive example for team members by providing high-quality, efficient service.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Mentored junior employees to improve performance, food safety, and customer service.
  • Evaluated crew members'' progress and provided constructive feedback for continuous development.
  • Conducted hands-on demonstrations and practical exercises to reinforce learning concepts.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.

Education

High School Diploma - N/A

Bolivar High School
Bolivar, MO
05.2024

Skills

  • Customer service
  • Employee training
  • Cash handling
  • Team leadership
  • Workplace safety
  • Decision-making
  • Staff education and training
  • POS systems
  • Role modeling
  • Opening and closing procedures
  • Mentorship
  • Work Planning and Prioritization

Timeline

Crew Trainer

McDonald's
07.2024 - Current

High School Diploma - N/A

Bolivar High School

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Mila Sneed