Milad Farrokhi
Boca Raton
Summary
Undergraduate neuroscience student with a strong interest in cognition and developmental psychology. Highly motivated to pursue RBT training to gain hands on experience in behavioral intervention and applied behavior analysis. Recognized as a compassionate and attentive listener with strong interpersonal skills and emotional awareness. Although I do not yet have direct field experience, I am committed to educating myself to the fullest extent, actively seeking feedback, and developing the skills necessary to provide ethical, effective, and supportive care to individuals and families.
Overview
3
3
years of professional experience
2
2
Languages
Work History
Barista Trainer
Starbucks
01.2025 - Current
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Trained new employees in groups and in one-on-one scenarios.
- Learned new drinks and procedures first, and instructed all team members on how to properly complete each.
- Enhanced customer satisfaction by providing high-quality espresso and coffee beverages.
- Increased employee retention by fostering a positive, supportive work atmosphere.
Trainer
Shake Shack
10.2022 - 11.2024
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Collaborated with subject matter experts to create accurate training content.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
Education
High School Diploma -
Spanish River Highschool
Boca Raton 05.2001 -
Skills
Active listener
Team leadership
Adaptive and creative
Verbal and written communication
Multitasking and organization
Attention to detail
Excellent memory
Performance improvement
Timeline
Barista Trainer
Starbucks
01.2025 - Current
Trainer
Shake Shack
10.2022 - 11.2024
High School Diploma -
Spanish River Highschool
05.2001 -