Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Milad Houchan

Las Vegas

Summary

Customer Service Representative with background in providing exceptional support and resolving customer inquiries. Skilled in communication, problem-solving, willing to do heavy duty work, and maintaining positive relationships with customers. Demonstrated ability to improve customer satisfaction and loyalty through attentive service and effective issue resolution. Committed to helping team performance by sharing knowledge and best practices in customer service operations.

Overview

1
1
year of professional experience
2027
2027
years of post-secondary education

Work History

Customer Service Representative

Senoriphone
Las Vegas
06.2025 - 12.2025
  • Assisted customers with inquiries about products and services.
  • Resolved customer complaints through effective communication and problem-solving.
  • Maintained accurate records of customer interactions in the database.
  • Followed up on customer issues to ensure timely resolution and support.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Assisted in restocking shelves to ensure product availability for customers.
  • Handled cash and credit transactions accurately during busy shifts.

Education

Desert Pines High School
Las Vegas, Nevada
03-2026

Skills

  • Customer service
  • Problem resolution
  • Effective communication
  • Time management
  • Sales support
  • Relationship building
  • Warehousing functions
  • Money handling
  • Verbal and written communication
  • Product sales

Languages

English
Native/ Bilingual
Spanish
Professional

Timeline

Customer Service Representative

Senoriphone
06.2025 - 12.2025

Desert Pines High School
Milad Houchan