
Resourceful IT Support and Cybersecurity professional with experience in technical assistance, system troubleshooting, and network support for diverse clients. Expertise in diagnosing hardware and software issues, conducting system installations, and optimizing IT operations. Background includes freelance IT support in the U.S. and cybersecurity training in Turkey, complemented by an Information Technology degree from the University of Tehran.
Camera system setup
Technical support and PC maintenance
Help desk support
Remote desktop support tools
Issue troubleshooting
Technical troubleshooting
Windows & Linux Operating Systems
Network fundamentals
Router and switch configuration basics
Network configuration
Wide-area networks
Active Directory & user account management
Cybersecurity fundamentals
Cybersecurity practices