Miladis Reid
Washington,DC
Summary
Administrative and operations professional with 5+ years of experience supporting office operations, executive priorities, financial administration, and customer service in fast-paced environments. Skilled in calendar management, meeting coordination, document management, vendor coordination, and maintaining confidential records. Recognized for strong organization, sound judgment, and the ability to manage competing priorities with professionalism.
Overview
9
9
years of professional experience
Work History
Assistant Manager | Operations & Admin Support
Greystar
Washington, DC
02.2025 - Current
- Manage daily office operations, financial reporting, account reconciliations, invoice processing, and confidential records.
- Coordinate calendars, meetings, vendor schedules, and communications while supporting leadership and daily operations.
- Prepare reports, maintain compliance documentation, and collaborate with Regional Managers and vendors to resolve operational issues.
- Serve as acting office manager by prioritizing workloads, resolving issues, and ensuring efficient office operations.
Care Navigator
Lucet
Remote
09.2024 - 02.2025
- Managed high-volume communications with healthcare providers and members while maintaining HIPAA compliance.
- Researched benefits, authorizations, claims, and billing inquiries, ensuring accurate documentation.
- Coordinated with multiple departments to resolve inquiries and provide timely customer support.
Administrative Assistant
GardaWorld Security Services
12.2022 - 05.2023
- Provided administrative support by coordinating calendars, scheduling interviews, maintaining confidential employee records, and preparing documentation.
- Supported HR with onboarding, personnel files, and orientation activities.
- Managed filing systems, office supplies, and day-to-day administrative operations.
Owner | Lash Technician
Lashlegacy LLC
11.2017 - 10.2022
- Managed all business operations, including scheduling, financial administration, inventory, vendor relationships, and customer service.
- Maintained client records, coordinated appointments, and ensured efficient daily operations.
- Trained and mentored new technicians while developing procedures that improved operational efficiency and client satisfaction.
Skills
- Executive & Administrative Support
- Office Operations
- Report Preparation
- Calendar & Meeting Coordination
- Financial Administration
- Interpersonal Skills
- Records & Document Management
- Microsoft Office (Word, Excel, Outlook, PowerPoint, Teams)
- Bilingual (English & Spanish)
- HIPAA Compliance
Timeline
Assistant Manager | Operations & Admin Support
Greystar
02.2025 - Current
Care Navigator
Lucet
09.2024 - 02.2025
Administrative Assistant
GardaWorld Security Services
12.2022 - 05.2023
Owner | Lash Technician
Lashlegacy LLC
11.2017 - 10.2022
Additional Qualifications
- U.S. Citizen
- Eligible to obtain a U.S. Government Security Clearance
EDUCATION
Miami Springs Sr. High
Graduate
2014
Miami Dade College
A.A Business Administration
Graduate
2026