Milagro Estrada
Bowie,MD
Summary
Enthusiastic Lead Pharmacy technician willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Inventory Management /Shipping and Receiving Technician
Anne Arundel Medical Center
10.2023 - Current
- Oversee daily inventory operations, including receiving, storing, and managing pharmaceutical products.
- Conduct regular inventory audits and reconcile discrepancies to ensure accurate stock levels.
- Collaborate with pharmacists and other healthcare professionals to optimize inventory management and streamline workflow.
- Maintain accurate records of all inventory transactions using Mckesson and Pharmogistics.
- Conduct routine checks of medication stock to identify and address shortages and address shortages or expired items.
- Repack various medications as needed, adhering to safety protocols and regulatory guidelines.
- Assist in the preparation and replenishment of code carts for adult, pediatric, NICO patients, ensuring all necessary medications are included.
Lead Medication ReconciliationTechnician
Luminis Health
01.2021 - Current
- Oversee and execute the medication reconciliation process for newly admitted patients, ensuring precise documentation of medication histories.
- Work collaboratively with pharmacists, nurses, and physicians to verify medication orders and address discrepancies.
- Develop and implement training programs for newly hired technicians, instilling best practices and adherence to standardized protocols.
- Maintain current knowledge of medication management guidelines and integrate them into daily practices.
- Provide insights and date driven recommendations for process improvements during regular departmental audits and meeting.
- Maintain a master technician schedule and coordinates necessary changes in technician schedule, develops, monitor and assess technical workflow including work related to staffing, Automated Dispensing Systems and computer systems.
- Act as contact person for incident/accident report, payroll questions and paperwork associated with me and attendance.
Pharmacy Technicain
Luminis Health
02.2019 - 01.2021
- Assists the Pharmacist in preparing and distributing medications to pharmacist
- Monitors stock inventory levels and medication expiration dates for pharmacy areas and replenishes medications as needed
- Conducts monthly/periodic inspections of patient care/department areas
- Pulls, fills, and replaces medications in the automated medication dispensing machines and transports to appropriate nursing unit(s)
- Services Pyxis machines as needed
- Performs hourly or more frequent deliveries and retrieves medications, including narcotics, and pharmacy supplies to/from patient care and satellite pharmacy areas based on patient care needs
- Repackages individual unit-of-use packaging, when not otherwise available
- Complete and maintain relevant controlled substance inventory logs/records
- Exchanges medication carts and the IV batch, and recycles all in-date medications Disposes of all expired medications based on departmental policy
Pharmacy Technicain
Giant Pharmacy
05.2014 - 02.2019
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Explain to patients why a prescription drug claim is not being paid by the plan and will perform data entry for all drug requests and provide resources to the patients to help them understand the drug coverage limitations.
- Evaluates non-complex Help Desk and prior authorization requests using established guidelines, then enters approved requests into RxEnterprise system.
Education
High School Diploma -
South River High School
Edgewater, MD06.2013
Skills
- Knowledge of commonly used generic drugs
- Accurately filled prescriptions, and route questionable prescriptions to Pharmacist
- Made calls and faxed physicians for prescription clarifications, substitutions, and changes
- Processing insurance claims
- Packing and labeling a prescribed medication
- Assists the Pharmacist in preparing and distributing medications to patients
- Monitors stock inventory levels and medication expiration dates for pharmacy areas and replenishes medications as needed
- Conducts monthly/periodic inspections of patient care/department areas
- Pulls, fills, and replaces medications in the automated medication dispensing machines and transports to appropriate nursing unit(s)
- Services Pyxis machines as needed
- Performs hourly or more frequent deliveries and retrieves medications, including narcotics, and pharmacy supplies to/from patient care and satellite pharmacy areas based on patient care needs
- Repackages individual unit-of-use packaging, when not otherwise available
- Completes and maintains relevant controlled substance inventory logs/records
- Exchanges medication carts and the IV batch, and recycles all in-date medications
- Disposes of all expired medications based on departmental policy
- Maintains clean and orderly workstation
- Coordinate interviews of patient and/or family members to obtain a medication history
- Identify and prioritize patient interviews based on work flow and scheduled admissions
- Verify accuracy of medication list obtained
- Clarify information as needed with patient's physician office or local pharmacy, if necessary
- Coordinate with pharmacist to ensure that any discrepancies between medications taken before admission and medications ordered upon admission for a patient are intentional and not accidental
- Enter medication history into computer system (EPIC)
- Maintain a master technician schedule and coordinates necessary changes in technician schedule, develops, monitor and assess technical workflow including work related to staffing, Automated Dispensing Systems and computer systems
- Assist the manager in recordkeeping of personnel information including time keeping
- Act as contact person for incident/accident report, payroll questions and paperwork associated with time and attendance
- Coordinate technician orientation, training, security access to pharmacy systems and in-service education with regard to respective areas
- Assist the manager with competency assessment and documentation
- Participate and lead performance improvement and regulatory compliance efforts
Personal Information
Title: Pharmacy Technician
Certification
ExCPT
Languages
Spanish
Native or Bilingual
Software
Pyxis ES
Epic
SureScripts
Pyxis CII Safe
Pyxis Anesthesia
Pharmogiscs
Outlook
McKesson
TraySafe
Timeline
Inventory Management /Shipping and Receiving Technician
Anne Arundel Medical Center
10.2023 - Current
Lead Medication ReconciliationTechnician
Luminis Health
01.2021 - Current
Pharmacy Technicain
Luminis Health
02.2019 - 01.2021
Pharmacy Technicain
Giant Pharmacy
05.2014 - 02.2019
High School Diploma -
South River High School