Open To Work
Milagros Colon
The Bronx,NY
Summary
Dedicated healthcare professional with extensive experience at Unlimited Care Inc. Skilled in patient documentation and appointment scheduling, I excel in providing empathetic support while maintaining confidentiality. Recognized for enhancing patient satisfaction and streamlining communication between patients and providers, I am committed to delivering exceptional care in fast-paced environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Patient Service Associate
Unlimited Care Inc
01.2025 - Current
- Assisted patients with appointment scheduling and registration processes.
- Provided information on services and answered patient inquiries effectively.
- Maintained accurate patient records in electronic health systems.
- Coordinated communication between patients and healthcare providers efficiently.
Medical Assistant
Urgentway
04.2024 - 11.2024
- Assisted healthcare providers with patient examinations and procedures.
- Managed patient scheduling and coordinated follow-up appointments efficiently.
- Maintained accurate medical records using electronic health record systems.
- Administered medications and vaccinations under physician supervision.
Security Officer
Allied Universal Security Services
03.2023 - 02.2024
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to identify and address potential security risks.
- Responded promptly to emergency situations, coordinating with local law enforcement when necessary.
- Assisted in the development and implementation of security protocols and procedures.
Home Health Aide
Carepro Home Health Agency
07.2019 - 03.2023
- Assisted clients with daily living activities, promoting independence and enhancing quality of life.
- Monitored and documented patients' health status, ensuring timely communication with healthcare professionals.
- Developed personalized care plans in collaboration with families and medical staff to meet individual needs.
- Trained new aides on best practices for patient care, fostering a supportive team environment.
Customer Service Representative
Footlocker.com Inc.
07.2022 - 01.2023
- Assisted customers with product inquiries, enhancing overall satisfaction and loyalty.
- Processed orders efficiently using order management systems to ensure timely fulfillment.
- Resolved customer complaints by identifying issues and providing effective solutions promptly.
- Maintained accurate records of customer interactions for future reference and quality assurance.
Education
GED -
SUNY Bronx EOC
The Bronx, NYSkills
- Patient confidentiality
- Insurance verification
- Appointment scheduling
- Professionalism and etiquette
- Customer service
- Calm and effective under pressure
- Patient documentation
- Scheduling appointments
- Caring and empathetic
- Punctual and hardworking
Certification
- PT - Phlebotomy Technician
- CET - EKG Technician
Languages
Spanish
Native or Bilingual
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteRemoteHybridSalary Range
$0/hr - $1000/hrTimeline
Patient Service Associate
Unlimited Care Inc
01.2025 - Current
Medical Assistant
Urgentway
04.2024 - 11.2024
Security Officer
Allied Universal Security Services
03.2023 - 02.2024
Customer Service Representative
Footlocker.com Inc.
07.2022 - 01.2023
Home Health Aide
Carepro Home Health Agency
07.2019 - 03.2023
GED -
SUNY Bronx EOC