Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Milagros Maguina

Kew Gardens,United States

Summary

An Administrator, Facilities, who goes above and beyond basic administrative tasks and takes on multiple projects simultaneously. Exceptional skills in problem-solving, team building, negotiation, leadership, and departmental budgeting. Work ethic and strength in boosting company morale. Customer service professional dedicated to effective team management and customer satisfaction.

Overview

16
16
years of professional experience

Work History

Administrator, Facilities

RICOH, at Wiggin and Dana LLP
11.2022 - Current
  • Follow office workflow procedures to ensure maximum efficiency.
  • Support other teams with various administrative tasks (redirecting calls, disseminating correspondence, scheduling meetings, etc.)
  • Greet and assist visitors when they arrive at the office.
  • Monitor office expenditures and handle all office contracts (rent, service, etc.)
  • Assist in vendor relationship management.
  • Deal with customer complaints or issues.

Field Service Representative (FSR)

RICOH, at Wiggin and Dana LLP
01.2022 - 10.2022
  • Answered all incoming telephone calls, adhered to etiquette expectations, and ensured communication at a professional level.
  • Meet and greet all visitors and employees.
  • Ensured that conference rooms and visitors' offices had the necessary supplies, beverages, and video conferencing equipment before the reservation.
  • Processed all incoming jobs received.
  • Monitored production supplies and orders as necessary.

Manager Assistant

PIZZA CENTER
09.2020 - 12.2021
  • Supervision and reception of the ingredients used in the restaurant.
  • Chef assistant.
  • Daily inventory.
  • Monitored and supported every shift.
  • Performed filters to recruit staff.

Administrative Assistant

MALBEZ S.R.L.
07.2014 - 06.2018
  • Receipt and classification of correspondence and related documents.
  • Scheduled and coordinated meetings.
  • Answered phone calls.
  • Management of the database and information related to the company.

Operations Manager

Barranco Convention Center
01.2010 - 06.2014
  • Monitored and supported all events held on-site.
  • Assisted in the preparation of regularly scheduled reports.
  • Administrative management of the company, organization of meetings.
  • Performed filters to recruit staff.

Education

Certificate - School of Gastronomy and Culinary Arts

Le Cordon Bleu
07.2011

Certificate - undefined

Sor Ana de los Angeles
12.2003

Skills

  • Prioritized tasks and managed multiple projects simultaneously
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Excellent organizational skills and attention to detail
  • Verified data accuracy and ensured compliance with company policies
  • Supervised administrative staff and provided guidance
  • Assisted with onboarding new employees and providing support
  • Coordinated meetings, events, and travel logistics
  • Analyzed data and prepared reports, presentations, and correspondence
  • Documented meeting minutes and maintained accurate records
  • Scheduled appointments and maintained calendars for multiple team members
  • Resolved customer inquiries and issues promptly and professionally
  • Maintained office equipment and supplies
  • Implemented new procedures to improve efficiency
  • Streamlined administrative processes to improve efficiency

Languages

Spanish
Native or Bilingual

Timeline

Administrator, Facilities

RICOH, at Wiggin and Dana LLP
11.2022 - Current

Field Service Representative (FSR)

RICOH, at Wiggin and Dana LLP
01.2022 - 10.2022

Manager Assistant

PIZZA CENTER
09.2020 - 12.2021

Administrative Assistant

MALBEZ S.R.L.
07.2014 - 06.2018

Operations Manager

Barranco Convention Center
01.2010 - 06.2014

Certificate - undefined

Sor Ana de los Angeles

Certificate - School of Gastronomy and Culinary Arts

Le Cordon Bleu