Milagros Martinez
YONKERS,NY
Summary
Dynamic executive with a proven track record at Total Realty Associates, driving strategic growth and operational excellence. Expert in crisis management and organizational leadership, I fostered a culture of accountability and enhanced client satisfaction through innovative marketing strategies. Adept at navigating complex regulatory environments while mentoring teams for success.
Dynamic individual with hands-on experience in Real Estate Property Management and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Real Estate Property Management position. Ready to help team achieve company goals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
2
2
Languages
1
1
Certification
44
44
years of professional experience
Work History
President /Chief Executive Officer
Total Realty Associates
Yonkers, NY
06.1992 - Current
- Led strategic initiatives to enhance company growth and market presence.
- Directed operational processes to improve efficiency and client satisfaction.
- Implemented innovative marketing strategies to attract diverse clientele.
- Oversaw financial management, including budgeting and forecasting activities.
- Mentored executive team, promoting leadership development and succession planning.
- Managed crisis situations effectively while minimizing disruption to daily operations.
- Enhanced company performance by implementing strategic plans and overseeing daily operations.
- Prepared annual budget forecasts and monitored performance to meet organizational objectives.
- Established a culture of accountability by setting clear expectations and holding individuals responsible for results.
- Cultivated strong relationships with external partners to foster collaboration and maximize resources.
- Managed approximately 50-75 incoming calls, emails and faxes per day from customers.'
- Navigated complex regulatory environments while maintaining compliance across all aspects of the organization''s operations.
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
Real Estate Agent
VL RIvera Realty Corp
The Bronx, NY
04.1982 - 06.1992
- Negotiated contracts and agreements, ensuring favorable terms for clients.
- Conducted market analysis to identify trends and pricing strategies.
- Developed comprehensive marketing plans to promote listings effectively.
- Guided clients through buying and selling processes, providing expert advice.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Managed approximately 30-50 incoming calls, emails and faxes per day from customers.'
Education
No Degree - Real Estate
New York University
New York, NY11.1992
High School Diploma -
Aquinas High School
Bronx, New York06-1973
Skills
- Leadership team building
- Organizational leadership
- Strategic planning
- Operational excellence
- Crisis management
- Employee relations
- Integrity and ethics
- Operations management
- Project management
- Business development
- Company representation
- Strategic visioning
Accomplishments
- Supervised team of 20 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved lack of energy efficiency resulting in an F Rating which led to Energy Efficiency and an A rating along with Leed Certification on another property.
Certification
- Real Estate Brokers License License - 1992- Present
- COO-C - Chief Operations Officer - Certified
- Licensed NYS Notary Public - 1983
- HPD cerification in PRO Housing
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
President /Chief Executive Officer
Total Realty Associates
06.1992 - Current
Real Estate Agent
VL RIvera Realty Corp
04.1982 - 06.1992
No Degree - Real Estate
New York University
High School Diploma -
Aquinas High School