Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Milagros Belen Cordova Flores

Bristow,VA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude and customer satisfaction. Brings valuable experience in managing shifts, and maintaining high standards of service. Known for strong teamwork, reliability and adaptability, and excellent problem-solving abilities with swift capacity to learn and apply new skills.

Overview

8
8
years of professional experience

Work History

Barista/Shift Supervisor

Starbucks SBXU
09.2018 - Current
  • Supported the store manager in managing daily operations.
  • Monitored compliance with company policies and procedures to uphold operational standards.
  • Supervised and coached shift teams to maintain exceptional customer service, product quality, safety, cleanliness, and smooth store operations.
  • Provided constructive coaching to promote a supportive work environment and boost productivity.
  • Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift

Sales Associate

Chico’s
10.2017 - 09.2018

Surpassed sales targets by employing effective techniques and comprehensive knowledge transfer.

  • Adheres to loss prevention protocols as directed by Management.
  • Participates in visual directives including monthly store sets and zone maintenance and supports replenishment activities that keep the store full and abundant

Education

High School Diploma -

Park View High School
Sterling
09.2017

Occupational Safety and Health Administration (OSHA) certification -

Monroe Technology Center
01.2017

Skills

  • Cleanliness maintenance
  • Cash handling accuracy
  • Sales promotion
  • Customer service
  • Cash handling
  • Inventory control
  • Critical thinking
  • Deposit preparation
  • Time management
  • Problem-solving abilities
  • Multitasking ability
  • Reliability
  • Excellent communication
  • Food safety

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Barista/Shift Supervisor

Starbucks SBXU
09.2018 - Current

Sales Associate

Chico’s
10.2017 - 09.2018

High School Diploma -

Park View High School

Occupational Safety and Health Administration (OSHA) certification -

Monroe Technology Center
Milagros Belen Cordova Flores