Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Milagros de la Caridad Santos Cancino

Milagros de la Caridad Santos Cancino

Louisville,KY

Summary

Adept at enhancing patient care and laboratory efficiency, my tenure at Pediatrics Hospital "Octavio De La Concepcion Y Pe" honed my skills in EMR/EHR and patient relations. Leveraging expertise in medical terminology and compassionate caregiving, I consistently improved patient outcomes and satisfaction, showcasing a commitment to professionalism and ethics in fast-paced environments.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Warehouse Associate

Launch Fulfillment
09.2023 - Current
  • Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
  • Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Worked safely around moving machinery.
  • Completed regular cycle counts to maintain accurate inventory records.
  • Assisted in reducing product damage by properly handling and storing materials.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Verified quantity and description of materials received by checking merchandise against packing list.

General Physician and Medical Sciences Teacher

Medical Sciences University "Mariana Grajales "
01.2016 - 01.2022
  • Maintained detailed and accurate electronic health records for efficient information retrieval and communication among healthcare providers.
  • Improved patient satisfaction by providing thorough and compassionate care during consultations.
  • Discussed potential conditions, treatment plans and healthy lifestyle choice recommendations with patients.
  • Documented and discussed historical medical information, recent symptoms and current complaints at each visit to maintain comprehensive records.
  • Monitored patients' conditions and progress to reevaluate treatments.
  • Evaluated patient histories, complaints, and current symptoms.
  • Devised treatment plans for disorders involving cardiovascular, endocrine, and other internal systems.
  • Implemented quality improvement initiatives aimed at enhancing patient outcomes while reducing costs through evidence-based medicine approaches.
  • Performed minor surgical procedures, ensuring optimal patient safety and comfort throughout the process.
  • Coordinated with multidisciplinary healthcare teams to develop integrated care strategies for complex cases involving multiple medical issues or comorbidities.
  • Developed treatment plans tailored to individual patients'' needs, considering their medical history, personal preferences, and financial constraints.
  • Promoted a culture of patient-centered care within the practice, resulting in increased patient loyalty and referrals from satisfied clients.
  • Collected, recorded and maintained patient information, medical history and examination results.
  • Referred patients to medical specialists for other needed interventions.
  • Conducted rounds to monitor patient progress and recovery.
  • Placed orders for laboratory tests and interpreted results for accurate decision-making.
  • Served as a mentor to medical students and residents, providing guidance on best practices in patient care and clinical decisionmaking.
  • Reduced hospital readmission rates by implementing effective preventive care measures and treatment plans.
  • Collaborated with specialists for comprehensive patient care, resulting in improved health outcomes.
  • Educated patients on disease prevention and healthy lifestyle choices, contributing to overall community wellbeing.
  • Delivered presentations at conferences or community events on various health topics, raising awareness about important public health issues affecting the population served by the practice.
  • Enhanced clinic efficiency by streamlining appointment scheduling and follow-up processes.
  • Diagnosed and treated patients suffering from chronic conditions.
  • Prescribed or administered treatment, therapy and medication to treat or prevent illness, disease or injury.
  • Advised patients and community members concerning diet, activity, hygiene and disease prevention.
  • Ordered and interpreted tests and analyzed records, reports and examination information to diagnose patient condition.
  • Conferred with specialists to obtain expertise on patient conditions and referred individuals in need of additional care.
  • Participated in quality improvement initiatives to optimize clinical processes and enhance overall patient care standards.
  • Responded to emergency situations with life-saving treatment.
  • Reviewed patient records, medications and immunization statuses.
  • Administered high level of care to patients using active listening and open-ended questioning.
  • Increased patient satisfaction with thorough assessments, clear communication, and empathetic bedside manner.
  • Enhanced collaboration among healthcare team members for optimal patient care delivery.
  • Contributed to ongoing professional development by actively participating in continuing education courses, workshops, and seminars related to clinical practice advancements.
  • Mentored junior physicians and medical students, fostering professional growth and skill development within the healthcare team.
  • Streamlined referral processes for specialty services, ensuring timely access to necessary evaluations and treatments for patients.
  • Assessed patient conditions and responses to stimuli with standardized evaluations and tests.
  • Conducted physical examinations and diagnostic tests to accurately diagnose patients'' medical conditions.
  • Planned and implemented health programs or standards in hospitals, businesses or communities for prevention or treatment of injury or illness.
  • Met with more than Number patients each day in dynamic Type setting.
  • Trained and supervised medical students and subordinate staff in using medical equipment and software.
  • Identified opiate-free pain control methods to reduce usage of overprescribed narcotics.
  • Collaborated with public health agencies on community outreach programs promoting wellness initiatives targeting specific population needs.
  • Added current demographic, laboratory and diagnostic information to electronic medical record.
  • Assessed patient satisfaction through surveys and feedback mechanisms, utilizing the information gathered to make data-driven improvements in service delivery.
  • Contributed to research studies by collecting and analyzing patient data, leading to advancements in medical knowledge and improved treatment options for patients.
  • Provided ongoing support to patients with chronic illnesses by monitoring their progress and adjusting treatment plans as necessary.
  • Responded promptly to acute medical emergencies within the clinic setting, providing life-saving interventions when necessary.
  • Participated in continuing education programs to stay current on the latest advancements in medical knowledge and technology.
  • Established strong relationships with local pharmacies to ensure timely medication refills for patients requiring long-term prescriptions management.
  • Facilitated recovery, providing personalized rehabilitation advice and follow-up care that improved patient quality of life.
  • Fostered culture of continuous learning among staff, organizing workshops on latest medical advancements and treatment techniques.
  • Enhanced team collaboration by organizing regular interdisciplinary meetings to discuss complex cases and share insights.
  • Updated clinic's emergency response protocols, significantly improving response times and patient survival rates in critical situations.
  • Led team of junior doctors and nurses, providing mentorship and guidance to improve clinic-wide professional standards.
  • Enhanced patient satisfaction with empathetic communication and attentive care during consultations and treatments.

General Physician and Microbiologis Specialist

Pediatrics Hospital "Octavio De La Concepcion Y Pe
09.2012 - 12.2015
  • Maintained detailed and accurate electronic health records for efficient information retrieval and communication among healthcare providers.
  • Improved patient satisfaction by providing thorough and compassionate care during consultations.
  • Monitored patients' conditions and progress to reevaluate treatments.
  • Documented and discussed historical medical information, recent symptoms and current complaints at each visit to maintain comprehensive records.
  • Devised treatment plans for disorders involving cardiovascular, endocrine, and other internal systems.
  • Discussed potential conditions, treatment plans and healthy lifestyle choice recommendations with patients.
  • Evaluated patient histories, complaints, and current symptoms.
  • Implemented quality improvement initiatives aimed at enhancing patient outcomes while reducing costs through evidence-based medicine approaches.
  • Developed treatment plans tailored to individual patients'' needs, considering their medical history, personal preferences, and financial constraints.
  • Promoted a culture of patient-centered care within the practice, resulting in increased patient loyalty and referrals from satisfied clients.
  • Coordinated with multidisciplinary healthcare teams to develop integrated care strategies for complex cases involving multiple medical issues or comorbidities.
  • Placed orders for laboratory tests and interpreted results for accurate decision-making.
  • Collected, recorded and maintained patient information, medical history and examination results.
  • Conducted rounds to monitor patient progress and recovery.
  • Referred patients to medical specialists for other needed interventions.
  • Educated patients on disease prevention and healthy lifestyle choices, contributing to overall community wellbeing.
  • Collaborated with specialists for comprehensive patient care, resulting in improved health outcomes.
  • Reduced hospital readmission rates by implementing effective preventive care measures and treatment plans.
  • Enhanced clinic efficiency by streamlining appointment scheduling and follow-up processes.
  • Served as a mentor to medical students and residents, providing guidance on best practices in patient care and clinical decisionmaking.
  • Diagnosed and treated patients suffering from chronic conditions.
  • Prescribed or administered treatment, therapy and medication to treat or prevent illness, disease or injury.
  • Advised patients and community members concerning diet, activity, hygiene and disease prevention.
  • Ordered and interpreted tests and analyzed records, reports and examination information to diagnose patient condition.
  • Conferred with specialists to obtain expertise on patient conditions and referred individuals in need of additional care.
  • Participated in quality improvement initiatives to optimize clinical processes and enhance overall patient care standards.
  • Responded to emergency situations with life-saving treatment.
  • Reviewed patient records, medications and immunization statuses.
  • Administered high level of care to patients using active listening and open-ended questioning.
  • Increased patient satisfaction with thorough assessments, clear communication, and empathetic bedside manner.
  • Enhanced collaboration among healthcare team members for optimal patient care delivery.
  • Contributed to ongoing professional development by actively participating in continuing education courses, workshops, and seminars related to clinical practice advancements.
  • Mentored junior physicians and medical students, fostering professional growth and skill development within the healthcare team.
  • Conducted physical examinations and diagnostic tests to accurately diagnose patients'' medical conditions.
  • Planned and implemented health programs or standards in hospitals, businesses or communities for prevention or treatment of injury or illness.
  • Met with more than Number patients each day in dynamic Type setting.
  • Trained and supervised medical students and subordinate staff in using medical equipment and software.
  • Identified opiate-free pain control methods to reduce usage of overprescribed narcotics.
  • Assessed patient satisfaction through surveys and feedback mechanisms, utilizing the information gathered to make data-driven improvements in service delivery.
  • Established strong relationships with local pharmacies to ensure timely medication refills for patients requiring long-term prescriptions management.
  • Contributed to research studies by collecting and analyzing patient data, leading to advancements in medical knowledge and improved treatment options for patients.
  • Participated in continuing education programs to stay current on the latest advancements in medical knowledge and technology.
  • Provided ongoing support to patients with chronic illnesses by monitoring their progress and adjusting treatment plans as necessary.

Microbiologis Laboratory Manager

Surgery and Clinical Hospital Lucía Iñiguez Landín
01.2007 - 08.2012
  • Interviewed, hired and trained lab technicians to perform experiments and analyze results.
  • Ensured compliance with regulatory standards by staying up-to-date on industry best practices and adjusting internal policies as necessary.
  • Collaborated with research teams to optimize experimental design and data collection methods.
  • Managed a team of technicians, ensuring adherence to safety protocols and proper handling of lab equipment.
  • Coordinated cross-functional projects with other departments, leading to increased collaboration and shared resources among teams.
  • Developed and implemented standard operating procedures for laboratory processes, resulting in consistent quality of work.
  • Managed budgets for the laboratory, ensuring cost-effective use of funds while meeting operational goals.
  • Maintained an organized inventory system for lab supplies, reducing waste and saving on procurement costs.
  • Mentored junior staff members, providing guidance on technical skills development and career growth opportunities.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Set and oversaw quality assurance guidelines for laboratory work.
  • Improved laboratory efficiency by streamlining workflows and implementing process improvements.
  • Reduced turnaround time for sample analysis through effective scheduling and prioritization of tasks.
  • Kept equipment maintained, facility clean, and organized and inventory stocked to maximize performance.
  • Enhanced laboratory safety by conducting regular inspections and updating safety training materials as needed.
  • Conducted periodic performance reviews for staff members, offering constructive feedback to facilitate professional growth.
  • Coordinated staff training programs to keep abreast of advances in scientific knowledge relevant to the field.
  • Actively participated in professional conferences and workshops, sharing laboratory best practices and fostering a culture of continuous improvement.
  • Fostered a positive working environment by promoting open communication among team members and addressing any conflicts promptly.
  • Defined clear targets and objectives and communicated to other team members.
  • Increased accuracy in test results by maintaining calibration schedules for all instruments.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Médico Residente De La Especialidad De Microbiolog

Centro Provincial De Higiene Y Epidemiologia
09.2002 - 07.2006
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Education

Especialista En Microbiologia - Microbiologia Y Parasitologia

Centro Provincial De Higiene Y Epidemiologia
Holguin, Cuba
07.2006

Doctora En Medicina - Medicina General

Universidad De Ciencias Médicas SANTIAGO DE CUBA
Filial De Ciencias Médicas-Holguin, Cuba
07.1996

Bachiller - Bachiller

Escuela Vocacional De Ciencias Exactas
Holguin, Cuba
07.1991

Skills

  • Packaging and Labeling
  • Order Picking
  • Shipping and receiving
  • Workplace Cleanliness
  • Material Handling
  • Quality Control
  • Inventory counting
  • HIPAA Compliance
  • Patient Scheduling
  • Customer Service
  • Medical terminology knowledge
  • Medical Terminology
  • Vital Sign Monitoring
  • EMR / EHR
  • Direct Patient Care
  • Clinical Documentation
  • Patient-focused care
  • Data Entry
  • Reliable team player
  • Procedure Assistance
  • Electronic Medical Records
  • Immunization Administration
  • Specimens collection and processing
  • Patient Assessments
  • Medical Procedures
  • Laboratory Specimen Collection
  • Professionalism and Ethics
  • Insurance Verification
  • Maintaining confidentiality
  • Appointment Setting
  • Compassionate caregiver
  • Patient Care Coordination
  • Patient Flow Management
  • First Aid
  • Anatomy and Physiology Knowledge
  • Medical supply inventory
  • Complex Problem-Solving
  • Trustworthy companion
  • Adaptable
  • Patient Relations
  • Patient Management
  • Professional Bedside Manner
  • Monitoring patient progress
  • Valid State driver's license
  • Reliable transportation
  • Companionship and emotional support

Certification

Master en Edución Médica

Languages

Ingles
Elementary

Timeline

Warehouse Associate

Launch Fulfillment
09.2023 - Current

General Physician and Medical Sciences Teacher

Medical Sciences University "Mariana Grajales "
01.2016 - 01.2022

General Physician and Microbiologis Specialist

Pediatrics Hospital "Octavio De La Concepcion Y Pe
09.2012 - 12.2015

Microbiologis Laboratory Manager

Surgery and Clinical Hospital Lucía Iñiguez Landín
01.2007 - 08.2012

Médico Residente De La Especialidad De Microbiolog

Centro Provincial De Higiene Y Epidemiologia
09.2002 - 07.2006

Especialista En Microbiologia - Microbiologia Y Parasitologia

Centro Provincial De Higiene Y Epidemiologia

Doctora En Medicina - Medicina General

Universidad De Ciencias Médicas SANTIAGO DE CUBA

Bachiller - Bachiller

Escuela Vocacional De Ciencias Exactas

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Milagros de la Caridad Santos Cancino