Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
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Milah Le

Upper Darby,PA

Summary

Personable individual, with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service to all. Passionate about continuous learning and professional development.

Overview

5
5
years of professional experience

Work History

Barista/Cashier Shift Leader

Paris Baguette America
Upper Darby, PA
10.2023 - Current
  • Trained new baristas on company policies and procedures regarding food handling safety standards.
  • Resolved customer complaints professionally in accordance with company policy.
  • Completed daily paperwork such as sales reports and inventory tracking logs.
  • Monitored inventory levels of supplies and restocked when necessary.
  • Assisted in the preparation of baked goods
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Kept up-to-date records of sales transactions using point-of-sale systems.
  • Followed safety procedures while operating machinery such as grinders and espresso machines.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Adhered to health department regulations concerning sanitation standards.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.

Hostess/Waitress

Yuki Sushi Japanese Cuisine
Newtown Square, PA
04.2024 - 06.2024
  • Monitored customer satisfaction levels throughout their meal experience.
  • Provided excellent customer service by addressing customer needs promptly.
  • Maintained a clean and organized dining area.
  • Assisted in preparing the restaurant for opening and closing shifts.
  • Greeted guests warmly upon arrival, seating them promptly.
  • Created an enjoyable atmosphere by engaging in friendly conversation with guests.
  • Tracked inventory of tableware, linens, condiments, ensuring adequate supply levels at all times.
  • Ensured compliance with health and safety regulations at all times.
  • Communicated clearly with kitchen staff regarding customer orders.
  • Resolved any customer complaints or issues quickly and professionally.
  • Prepared checks accurately and processed payments promptly.
  • Took orders for food and drinks and delivered them to guests.
  • Served alcoholic beverages responsibly in accordance with state laws.
  • Developed positive relationships with regular customers through friendly conversation.

Barista/Cashier

Bambu Desserts & Drinks
Philadelphia, PA
06.2020 - 06.2021
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.
  • Provided bilingual customer service in both English and Vietnamese to customers via phone and chat.
  • Kept up-to-date records of sales transactions using point-of-sale systems.
  • Adhered to health department regulations concerning sanitation standards.
  • Created complex, hand-crafted beverages based upon customer preferences.
  • Described menu items to customers and suggested appealing products.
  • Performed basic maintenance tasks such as wiping down surfaces, cleaning coffee makers.
  • Received orders via phone or online platforms for pickup or delivery services.
  • Organized takeout containers, cups, lids, condiments, and other necessary items for efficient service operations.
  • Ensured proper storage of food products according to health regulations standards.
  • Communicated effectively with team members regarding work schedules and customer needs.

Education

High School Diploma -

Upper Darby High School
Upper Darby, PA
06-2025

Skills

  • Employee training
  • Customer service
  • Point-of-sale systems
  • Food safety compliance
  • Inventory management
  • Team collaboration
  • Detail-oriented
  • Conflict resolution
  • Cleanliness maintenance
  • Team leadership
  • Friendly and outgoing

Affiliations

  • Enrolled in PA Real Estate Pre-Licensing Course
  • Delaware County Community College, Enrolled, Fall 2025
    Intended Major: [Business/Marketing]

Languages

Vietnamese
Limited

Timeline

Hostess/Waitress

Yuki Sushi Japanese Cuisine
04.2024 - 06.2024

Barista/Cashier Shift Leader

Paris Baguette America
10.2023 - Current

Barista/Cashier

Bambu Desserts & Drinks
06.2020 - 06.2021

High School Diploma -

Upper Darby High School

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Milah Le