Milan Boyd
Baltimore,MD
Summary
Talented Server bringing skills in order management. I take pride on staying current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. I also have 3 years of cosmetology experience along with a valid maryland cosmetology license.
Overview
5
5
years of professional experience
Work History
Salon Professional
Haircuttery
07.2024 - Current
- Delivered exceptional customer service, ensuring client satisfaction and loyalty.
- Executed a variety of hair and beauty treatments with precision and care.
- Maintained organized workstations, adhering to hygiene and safety standards.
- Collaborated with team members to enhance operational efficiency in salon services.
- Advised clients on hair care products and techniques to promote healthy hair maintenance.
- Developed strong relationships with clients through attentive listening and personalized recommendations.
- Implemented new styling techniques, enhancing service offerings and client experiences.
- Enhanced client satisfaction by providing exceptional hair care services and personalized consultations.
- Assisted salon owner with marketing initiatives, creating promotional materials to attract new clients and retain existing ones.
- Built a loyal clientele through excellent customer service and consistent performance in delivering desired results.
Dining hall sever
Broadmead
09.2020 - 12.2024
- Hardworking team player knowledgeable about dining operations and beverage services
- Always willing to go above and beyond to serve guests quickly and exceed expectations
- Service-focused food service worker dependable in working shifts and helping others
- Skilled in setup, cleaning and breakdown of different spaces
- Good with support tasks and direct customer work
- Familiar with food service operations and ready for challenging work
- Offers flexible schedule, attention to detail and ability to stand continuously to serve guest and team needs
- Careful with money and orders to avoid errors.
Education
Cosmetology License -
Mergenthaler Vocational Technical High School
Baltimore, MD06.2024
Skills
- Reliability
- Food service
- Flexible
- Restaurant experience
- Team worker
- Serving skills
- Problem solving
- Customer service
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Appearance
- Hospitality service expertise
- Memory retention
- Cleanliness standards
- Safe Food Handling
- Food Running
- High-volume dining
- Sales expertise
- Sales Techniques
Timeline
Salon Professional
Haircuttery
07.2024 - Current
Dining hall sever
Broadmead
09.2020 - 12.2024
Cosmetology License -
Mergenthaler Vocational Technical High School