Susannah Nay

Tabiona,UT

Summary

Dedicated customer service professional with 15+ years of experience, excelling in communication, problem-solving, and conflict resolution. Passionate about delivering exceptional service and creating positive experiences. Quick learner with strong adaptability and technical skills. Committed to ensuring passenger safety and comfort while exceeding expectations.

Overview

years of professional experience

Certification

Work History

Salon Professional

Small Town Beauty

Tabiona, UT

01.2024 - Current

Provided high-quality beauty and wellness services, including nail treatments and spray tans.
Ensured clients’ satisfaction through personalized care and excellent service.
Applied Aroma Touch techniques for relaxation and well-being.
Built a loyal clientele through excellent customer service and consistent performance in delivering desired results.
Helped customers feel relaxed and comfortable through conversation and personal relatability.

Victim Specialist

Duchesne County Children's Justice Center

Roosevelt, UT.

01.2020 - 01.2024

Provided emotional support, crisis intervention, and safety planning.
Assisted victims through legal processes, offering guidance and referrals.
Collaborated with multidisciplinary team to ensure comprehensive support.
Monitored and authorized entrance and departure of several employees and visitors daily.

Jailer/Dispatcher

Duchesne County Sheriff's Office

Duchesne, UT

01.2018 - 01.2020

Monitored correctional facility movements and ensured safety compliance.
Responded to emergency situations with quick decision-making and communication.
Maintained detailed reports and managed facility access control.
Observed inmate behavior to prevent dangerous and inappropriate activities, supervising over 170 inmates simultaneously.

Education

High School Diploma -

Tabiona High School