Milan Michie
Nashville,TN
Summary
Dynamic sales professional with a proven track record at Superior Industrial Products, adept in business growth and retention, and skilled in CRM software. Excelled in boosting customer satisfaction and retention through strategic sales training and effective lead prospecting. Demonstrates exceptional communication skills and a strong work ethic, driving significant sales achievements. Results-oriented Territory Sales Manager with high energy levels and passion for customer service and sales. Critical thinker possessing first-rate multitasking, problem-solving and communication skills. Expertise in reducing turnover and minimizing shrinkage.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Territory Sales Manager
Superior Industrial Products
02.2024 - Current
- Targeted prospects in other territories through careful research of competitor products, services, and trends.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maintained a deep understanding of industry trends, enabling informed decisions on sales strategies and product offerings.
- Established strong relationships with key clients, boosting customer retention rates.
- Negotiated contracts with vendors and suppliers, securing favorable terms for the company.
- Managed sales pipeline effectively by prioritizing high-potential prospects while keeping track of potential opportunities at various stages of development.
Pro Account Sales
Home Depot
08.2017 - 12.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Managed 10-15 accounts per week with 5% overall growth yearly.
Merchandise Associate
Home Depot
07.2015 - 08.2017
- Inspected merchandise for quality and arranged proper display location on floor.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Transported merchandise to sales floor and restocked shelves, racks and bins.
Education
High School Diploma -
Ravenwood Highschool
Brentwood, TN05.2011
Skills
- Sales closing
- Business growth and retention
- Sales Training
- Lead prospecting
- CRM Software
- Salesforce
- Sales Strategies
- New Account Development
- Price Structuring
- Product sales expertise
Certification
- Certified Industrial Truck Operator - Professional Truck Driver Institute (PTDI).
Timeline
Territory Sales Manager
Superior Industrial Products
02.2024 - Current
Pro Account Sales
Home Depot
08.2017 - 12.2023
Merchandise Associate
Home Depot
07.2015 - 08.2017
- Certified Industrial Truck Operator - Professional Truck Driver Institute (PTDI).
High School Diploma -
Ravenwood Highschool
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