Milan Nuradin
Allen
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
8
8
years of professional experience
Work History
Delivery Driver
Amazon
12.2024 - Current
- Operated vehicle safely in highly congested areas with no traffic violations.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Delivered packages to customer doorsteps and business offices.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Kept detailed mileage and fuel reports to track overall fuel costs.
Drive Thru, Cook
Hawaiian Bros
10.2022 - 03.2023
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Warehouse Picker
Amazon
11.2021 - 06.2022
- Used scanners to quickly locate and track items in warehouse.
- Maintained clean and safe work environment.
- Organized warehouse shelves and racks to maximize space utilization.
- Inspected and verified orders before shipping them to customers for accurate deliveries.
- Collaborated with team members to achieve daily pick and pack goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Printed labels, packaged boxes, and loaded into outbound containers.
Server
Aw Shucks
03.2020 - 04.2020
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
- Served food and beverages promptly with focused attention to customer needs.
Food Line, Answer Calls, Delivery
Domino's Pizza
04.2017 - 09.2019
- Resolved problems, improved operations and provided exceptional service.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Applied effective time management techniques to meet tight deadlines.
- Proven ability to learn quickly and adapt to new situations.
- Cultivated interpersonal skills by building positive relationships with others.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
High School Diploma -
Heritage High School
Frisco, TX06-2020
Skills
- Commercial driving
- Package scanning
- Delivery logging
- Stocking and inventory
- Quality assurance
- Payment collection
- Customer interaction
- Multitasking and organization
- Teamwork and collaboration
- Customer service
Languages
Arabic
Professional Working
English
Native or Bilingual
kurdish
Professional Working
Interests
- Playing Sports
- Swimming
- Participate in basketball and soccer, as recreational activities to maintain physical fitness
- Watching Movies and TV Shows
- Music
- Gym Workouts
- Video Gaming
- Learning new cooking techniques and expanding my culinary skills
- Cooking
Timeline
Delivery Driver
Amazon
12.2024 - Current
Drive Thru, Cook
Hawaiian Bros
10.2022 - 03.2023
Warehouse Picker
Amazon
11.2021 - 06.2022
Server
Aw Shucks
03.2020 - 04.2020
Food Line, Answer Calls, Delivery
Domino's Pizza
04.2017 - 09.2019
High School Diploma -
Heritage High School
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