MILANA NOVICK
Delray Beach,FL
Summary
Results-oriented and versatile professional with project management experience. Skilled in leading and motivating teams to achieve project goals on time and within budget. Proven ability to manage client relationships, build customer loyalty, and drive sales growth through effective communication, market research, and strategic planning.
Overview
5
5
years of professional experience
Work History
Operations Manager
Red Pine Communities
06.2023 - Current
- Learned and mastered industry-specific sales software
- Successfully assisted on implementing new software programs which streamlined workflows and boosted company efficiency
- Implemented effective sales strategies, closing over $220,000 in revenue.
- Involved in daily hands-on management of multi-million-dollar commercial real estate properties as well as planning future operational developments of new property acquisitions.
- Managed the performance of all employees, set goals, provided feedback, and ensured a positive work environment.
- Maintained accurate records of inventory levels, orders, deliveries, and returns for optimal supply chain management.
- Generated leads through phone calls, emails and face-to-face interactions.
- Strengthened brand identity with consistent messaging across various platforms including print, digital, and social media channels.
- Conducted thorough research to construct creative and fresh ideas.
Marketing Internship
Morley
06.2022 - 08.2022
- Managed social media accounts and created dynamic marketing campaigns which were posted on multiple different social media platforms.
- Curated lead lists for stylists
- Implemented email and text marketing strategies
- Participated in brainstorming sessions to generate new ideas for campaigns or promotions.
- Assisted with planning and executing brand events held at multiple store locations.
- Contributed to mock-ups, email campaigns, and social media content.
Peer Tutor
Self-employeed
09.2019 - 08.2022
- Assisted students in understanding difficult concepts through one-on-one tutoring sessions.
- Facilitated discussions among peers to promote collaborative learning and problem-solving skills.
- Reviewed classroom notes together with student, clarifying any misunderstandings or misconceptions.
- Offered test preparation assistance, including reviewing class material and practicing sample questions.
- Provided feedback on written assignments, helping students improve their writing skills.
- Supported remote learning platforms by instructing students on use and advantages.
Program Coordinator
Faith Presbyterian Church
09.2021 - 06.2022
- Assisted with the aftercare nursery program by coordinating activities and drop-off/pickup times
- Displayed teamwork while working with co-workers
- Taught kids key life skills like patience, work ethic, and team building
- Networked and built lasting relationships within the community
Sales and Marketing Internship
Vector
12.2019 - 02.2020
- Managed social media accounts to boost company visibility, generating increased interest from prospective clients and customers.
- Assisted in the hiring process for salespeople
- Refined sales skills by performing numerous sales pitches both in person and virtually through social media
- 4+ hours of sales calls per day
- Recruited potential sales associated through social media
- Sorted and organized files, spreadsheets, and reports.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Education
Bachelor of Science - Double Majoring Finance And Marketing
Florida State University
Tallahassee, FL05.2023
Skills
- Project Management
- Team Leadership
- Forecasting and Scheduling
- Customer Service
- Market research
- CRM software proficiency
- Sales pipeline management
- Product knowledge
- Client Account Management
- Email Marketing
- Content Creation
- Social Media Management
Affiliations
- Member of Alpha Chi Omega Sorority Aug 2019 – Present (Alumni Status)
- Social Spear Marketing Club Aug 2021 – May 2023
Languages
Russian
Limited Working
Timeline
Operations Manager
Red Pine Communities
06.2023 - Current
Marketing Internship
Morley
06.2022 - 08.2022
Program Coordinator
Faith Presbyterian Church
09.2021 - 06.2022
Sales and Marketing Internship
Vector
12.2019 - 02.2020
Peer Tutor
Self-employeed
09.2019 - 08.2022
Bachelor of Science - Double Majoring Finance And Marketing
Florida State University