Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
References
Timeline
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Milani Jeng

McKinney,TX

Summary

Motivated soon-to-be high school graduate with a track record of academic excellence looking for full-time work. Intends to develop professional work experience utilizing excellent communication and time management skills. Highly-motivated employee looking to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Starbucks Barista

Target
McKinney, TX
09.2023 - 12.2023
  • Created complex, hand-crafted beverages based upon customer preferences.
  • Input orders into POS system and handled customer payments.
  • Described menu items to customers and suggested products based on stated preferences.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.

Twin Peaks Girl

Twin Peaks Restaurants
Frisco, TX
08.2023 - 09.2023
  • Explained QR code scanning for electronic menu access.
  • Offered seating and other special accommodations to customers according to preferences and dining area volume.
  • Processed payments from customers using a POS system.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Performed light cleaning duties, such as wiping down tables or sweeping floors.
  • Assisted servers in seating guests by escorting them to their tables.
  • Accepted payments from guests for take-out foods.
  • Assisted other departments when needed such as bussing tables or running food orders.

Barista

Starbucks
McKinney, TX
08.2022 - 08.2023
  • Followed health, safety and sanitation guidelines to pass state inspections.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Operated cash registers to process customer payments.
  • Monitored inventory levels of supplies and restocked when necessary.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.

Education

High School Diploma -

iSchool Virtual Academy of Texas
Lewisville, TX
05-2024

Skills

  • Opening and Closing Duties
  • Cash Handling
  • Menu Memorization
  • Beverage Preparation
  • POS Systems
  • Up-Selling
  • Active Listener
  • Speedy and Efficient

Certification

  • TABC Seller Training Certification
    Texas Alcoholic Beverage Commission, Aug 2023
    Expires: Aug 2025
  • Food Handler Certification
    StateFoodSafety, Dec 2022
    Expires: Dec 2024

Languages

English
Native/ Bilingual
Chinese (Mandarin)
Limited

Affiliations

  • Realism Drawing/Shading

References

References available upon request.

Timeline

Starbucks Barista

Target
09.2023 - 12.2023

Twin Peaks Girl

Twin Peaks Restaurants
08.2023 - 09.2023

Barista

Starbucks
08.2022 - 08.2023

High School Diploma -

iSchool Virtual Academy of Texas

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Milani Jeng