Milayah Morrow
Riverdale Park,MD
Summary
Dedicated Correctional Officer with notable experience in managing inmate populations, enforcing facility policies and ensuring public safety. Skilled in crisis management, conflict resolution and communication. Built strong rapport with inmates to foster a safe environment while consistently maintaining facility security. Previous work has positively impacted overall efficiency and safety within correctional facilities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Correctional Officer
Geo Group Inc
Lovejoy, GA
06.2025 - 01.2026
- Monitored inmate behavior, enforcing facility regulations and safety protocols to maintain secure environment.
- Responded swiftly to incidents, employing de-escalation techniques to maintain order.
- Managed high-risk situations with professionalism, ensuring safety for all involved parties.
- Conducted regular premises inspections to identify and mitigate security risks.
- Assisted in developing rehabilitation programs aimed at reducing recidivism rates, contributing to inmate reintegration.
- Implemented process improvements that enhanced operational efficiency, streamlining daily operations within correctional facility.
Transportation Security Officer
Department of Homeland Security
Atlanta, GA
04.2024 - 02.2025
- Executed comprehensive security screenings and conducted thorough threat assessments, ensuring safety within national transportation systems.
- Oversaw advanced detection technologies, reinforcing integrity of security measures and enhancing overall effectiveness.
- Performed physical inspections and pat downs to identify prohibited items while ensuring professionalism.
- Collaborated with federal and local law enforcement to address security breaches, mitigating risks and strengthening inter-agency response.
- Guided travelers through screening procedures, delivering superior customer service with clarity and efficiency.
Peer Support Specialist
Br8k Thru Support Services
Austell, Georgia
05.2023 - 03.2024
- Facilitated peer-led support sessions and group workshops, fostering open discussions that promote emotional well-being.
- Collaborated with therapists to implement tailored treatment plans and reinforce effective coping strategies.
- Assisted clients in navigating mental health resources, enhancing their access to vital community services.
- Documented client interactions and progress under therapist supervision, ensuring thorough records.
- Maintained client confidentiality while adhering to ethical guidelines in mental health support.
- Participated in training opportunities to enhance skills in providing emotional support.
- Provided mentorship to clients during therapy, fostering emotional resilience.
Education
Bachelor of Science - Psychology & Criminal Justice (Dual Major)
Kennesaw State University
Kennesaw, GA12-2027
High School Diploma -
North Springs High School
Atlanta, GA05-2022
Skills
- Crisis intervention
- Risk assessment
- Situational awareness
- Problem-solving
- Effective communication
- Team collaboration
- Conflict management
- Adaptability
- Time management
- Critical thinking
- Leadership
Certification
- Microsoft Office Suite Certifications (PowerPoint, Excel, Word)
Timeline
Correctional Officer
Geo Group Inc
06.2025 - 01.2026
Transportation Security Officer
Department of Homeland Security
04.2024 - 02.2025
Peer Support Specialist
Br8k Thru Support Services
05.2023 - 03.2024
Bachelor of Science - Psychology & Criminal Justice (Dual Major)
Kennesaw State University
High School Diploma -
North Springs High School